Ich benutze TV ausschliesslich privat und nicht kommerziell.
Leider musste ich einen Antrag stellen, damit TV mein Konto (welches fälschlicherweise als kommerziell markiert wurde) als Privatbenutzer zurücksetzt.
Ich habe vor gut zwei Monaten das Bestätigungsmail erhalten, welches besagt dass meine TV ID zurückgesetzt wurde. Leider kann ich nach wie vor TV nicht benutzen, da "Testv
The problem for me is oncec the minute is up the screen hangs.
The screen recording stops. In other words I cannot work with this.
What other settings should I check?
Hello! Please try to use our latest app releases for both sender and receiver. Let us know if you can still reproduce, and if so what devices/OS versions are you using. Cheers!
Thanks for your concern.
My Imac is running macOS Catalina 10.15.3
Team Viewer is 15.4.4445
Currently testing with my Ipad Software 13.4 on same network (could this cause problems) The QS teamviewer is 15-4-1
I make contact but as soon as the line drops so does the video of my ipad screen
Hope this all makes sense to you.
@Giovanni7 (and @starcast), have you followed the guide on https://community.teamviewer.com/t5/Knowledge-Base/How-to-uninstall-TeamViewer-on-PC/ta-p/16835 to uninstall TeamViewer? Deleting the relevant registry items as described there should help. Otherwise you could consider using Revo Uninstaller.
I am the only one on my free account. It says that I have exceeded maximum connections. Does not make any sense. Please help me.
Same problem hare, I like the software but because of their detection had to use **Third Party Product** instead, give it a try
Congrats Teamviewer on 100 pages of posts about the same problem on this one thread alone. I also just got my second anniversary badge and since I signed up to ask about this problem it means this has been going on for more than two years.
I read somewhere recently that Teamviewer was doing away with the commercial use detected algorithm. I think it was on the Teamviewer website. I tried to search for it again but all search results lead back to this page or pages like it. Could you confirm and perhaps point me to that statement please? Thanks.
Thank you for the answer @SandoHP , I've just tried everything you suggest. Anyway the guide doesn't mention al lot of other folders in the register editor. Even deleting all of them isn't sufficient. I'm sure that if I search some more informations I'll succed in unistalling TV, but I don't want to make hard changes on my PC and I also think is better procede, if possible, on the "legal" way.
If I'll have to do that, I'll write on the community to help everyone, even if in a couple of months the method itslef will probably become useless.
Right now I find a quite good substitue, completly free.
I notice now that the free license is restored!! even if the didn't contact me. Super!
Wieso "Testversion" und "kommerzielle bzw private Nutzung" ? Da laufen mA nach zwei Dinge durcheinander. Du hast anscjeinend mit einer Testversion gearbeitet - NICHT mit der "privaten Nutzung". Soweit ich weiß, arbeitetst Du in einer Testversion mit einer kompletten Version, die natürlich zeitlich beschränkt ist - also irgendwann abläuft. Bei der "privaten Nutzung" arbeitest Du mit einer eingeschränkten Version hinsichtlich der Funktionen - und die ist zeitlich nicht beschränkt. Bei dem oft hier gemeldeten Problem mit der Vermuteten "kommerziellen Nutzung" erscheint niemal das Wort "abgelaufen" in den entsprechenden Meldungen. Es wird ganz einfach bezweifelt, daß je,and lediglich privat mit Teamviewer arbeitet. Hat also nix mit "Testversion" und "abgelaufen" zu tun. Sollte eigentlich deutlich sein, da bei der Installation danach(nach dem Verwendungszweck) gefragt wird....
I did supply machine and software versions (all up to date) but have heard nothing from you since. The problem remains. There is either a setting that I need to change or your software is not fit for use on my Mac - IPad configuration.
I selected commercial use when signing up to team viewer for personal use not realising I had done this. The trial period has now expired and I am being asked to purchase teamviewer when I do not use it for commercial use. Can anybody help me change this to personal use?
Hi TeamViewer, any solution to this yet? I am having the same issue with the connection between my grandmother's iPad and my Mac. As soon as she navigates away from the TeamViewer app (i.e. to do anything on her iPad) we see the notificaiton that screen broadcast will stop after one minute. Then after that minute is over, my view of her screen freezes. Especially in times like these when I can't just stop by her place to troubleshoot the issue in person, it would be really nice to have this issue fixed. Thank you!
mY FREE VERSION WONT CONVERT TO REMOTE VERSION
I haven;t been able to try it yet but I am told that this might work if the person at the end needing help starts the session from Quicksupport. Have you tried that?
Unlike some other TeamViewer software with QS version the helper can only see the iPad screen not actually action anything on it. It is the iPad user that presses QS but it then crashes after 1 minute.
Hi All,I selected commercial use when signing up to team viewer for personal use not realising I had done this. The trial period has now expired and I am being asked to purchase teamviewer when I do not use it for commercial use. Can anybody help me change this to personal use?Thank you.
Otherwise zoom dot com
I'm having the same thing - the weird part of it is that it's extremely erratic. Sometimes we lose the connection even before the minute is up; other times we get almost an hour's screen mirroring. There's no rhyme or reason to it that I can make out.
Interesting that sometimes you get an hour with it working.
I have had it work when I have been testing between my Imac and Ipad (locally) but when I actually try to use it with my brothers Ipad (remotely) it fails as soon as the minute is up.
Very frustrating but as I am only only using the free version to help my brother I cant make a major issue but would it behave differently if I had a paid version?
Well I'm using the free version.
It may be my imagination, but it always seems to be bad at first, and then the more I persevere, the lengthier the sessions get. I don't think normally we really get anything at all on the first two goes. I can't think of any reason why that should be.
Are you initiating the session from the user with QuickSupport or the user offering the tech support using TeamViewer?
Personally I'm initiating it from a PC. Why - is it possible to initiate it from Quick Support? That hadn't even occurred to me.
User offering support to family member.
To TeamViewer staff -You seem to suggest that when the TeamViewer session finishes after a minute that the screen sharing will continue. This is not the case.The TeamViewer session finishes and the screen sharing hangs then disconnects. It would appear from other comments that sometimes it works but unless I am sure it is going to work I don't want the iPad user to expect some help and support and only gets more frustrated.
I can't have the "free version" after the trial version. How can I do? I've already submit the format without a result. Thanks
Ich weiß (noch) nicht, wie es bei Euch ist, aber bei mir ist das Problem mit der "kommerziellen Nutzung" inzwischen vorbei. Meine Vermutung ist, daß es mit den neuen "EULA" zu tun hat, aber das ist eben nur eine Vermutung. Darum wüsste ich gern von einigen Teamviewer- Anwendern, die sich mit demselben Problem konfrontiert sahen, ob sie inzwischen auch wieder ganz normal mit der "privat"-Vesion ihren Freunden etc. helfen können.
Daneben noch eine Bemerkumg zu der Vermutung : "Schätze das sich der TeamViewer irgendwo in die Registry von Windows reinschreibt" .: Das glaube ich so nicht. Ich vermute auch eher, daß sich in der Tat auf dem Server von "Teamviewerr" ein Eintrag mit der individuellen MAC-Adresse des Computers befindet. Ansonsten könnte man die Vermutung einerr "kommerziellen Nuzung" durch die Änderung des Betriebssystems umgehen (zumindest bei einer kompletten Neuinstallation , evt noch verbunden mit einem Upgrade von Win 7 nach Win 10 oder 32Bit nach 64Bit ...) . Und das scheint nicht zu funktionieren.
Hello, I submitted the form requesting for a reset for personal use,since I only use for personal. Don't know why the Trial Period. Received email back this was reset. But upon login in with my account info, it keeps saying Trial Period Expired. It does not let me connect remote to my other computer. I even tried uninstalling and reinstalling the application with restarting my laptop. None of this works.
Please, I need to solve this.