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Connections From Mobile to Mobile Devices
With TeamViewer (Classic), it is possible to connect and remotely support mobile devices from another mobile device. Users controlling the supporting device will have to install the TeamViewer for Remote Control app. Users on the remote side (supported device) will have to install either the TeamViewer QuickSupport app or…
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Share the screen on your iPad/iPhone
Since the release of the TeamViewer QuickSupport app for iOS 11, it is generally possible to share your iOS screen via TeamViewer (Classic). Screen sharing allows supporters to provide the best possible support for iPhone and iPad users as they can see exactly what’s happening on the device screen and can guide users…
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Remote control an Android device via attended access
With TeamViewer (Classic), it is possible to connect and remotely support Android devices from another mobile device. Below, we'll explain how to connect and remotely control an Android device with confirmation (attended access). This article applies to Android and Chromebook users and free or licensed users with MDS…
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Dashboard in connections to mobile devices
In this article, you will learn how to use and benefit from the connection dashboard in connections to a mobile device (Android and iOS). This article applies to all TeamViewer (Classic) users connecting to mobile devices (Android and iOS). Requirements To be able to use the connection dashboard in connections to mobile…
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In-App purchase on iOS
TeamViewer offers In-App purchases in the TeamViewer Remote Control app for iOS devices. This article applies to all unlicensed users running TeamViewer Remote Control on iOS. What is an In-App purchase The Apple In-App purchases allow iOS users to buy items (extra content or subscriptions) with just a few actions from…
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Remote control an Android device via unattended access
With TeamViewer (Classic), it is possible to connect and remotely support Android devices from another mobile device. Below, we'll explain how to connect and remotely control an Android device without confirmation (unattended access). This article applies to Android and Chromebook users and free or licensed users with MDS…
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TeamViewer mobile apps in a commercial environment
A licensed TeamViewer account is required to establish a licensed connection with TeamViewer apps for mobile devices. This article applies to TeamViewer (Classic) users with a Business-, Premium- or Corporate license. Remote Control app You need to activate a TeamViewer license for your TeamViewer account to make licensed…
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Interaction Methods on iOS
The TeamViewer Remote Control app for iOS provides two modes for interacting with the remote device connected to Touch mode and Mouse mode. This article applies to all TeamViewer (Classic) users. Touch mode vs. Mouse mode Touch mode allows you to use the device as a remote touchscreen; to move the mouse to a specific…
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Universal Add-On for Android
To control an Android device remotely, you need the TeamViewer QuickSupport or Host App a dedicated add-on for each device/manufacturer installed on the Android device. To control Android devices remotely that do not have such an add-on, you can use the Universal add-on, which has been created to cover all devices with no…
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Load correct QuickSupport on iPad
When you try to launch a TeamViewer (Classic) connection with the Safari browser, you may be prompted to download a .dmg or a .zip file for TeamViewer QuickSupport, even when you have the TeamViewer QuickSupport app already installed. After downloading, the package does not install and fails to connect you through. This…