My account is [the personal information has been removed as per the community guidelines. ]
I have navigated to [the personal information has been removed as per the community guidelines. ] on a windows machine and successfully downloaded the Quick Support module.
On a chromebook I have installed the TeamViewer app for ChromeOS.
When I run the QuickSupport module on the Windows machine, I get a line in the service queue in the Management Console on my chromebook.
All ok so far.
But when I click on the Connect button I get something flash up and then nothing else happens.
Any help gratefully received.
Could you please provide some screenshots before and after the issue;
Also, which version of Teamviewer do you have in both machines?
Please make sure to hide all your personal info, like ID, password.
This is what the client looks like.
.. and a movie of management console when I try to connect.
From the video, it seems that after pressing the button the app is trying to communicate but something blocks this action.
I suppose you are running this on the Chrome browser and I suggest you do some steps on it. Except for this steps, it will be nice if you could download another browser like Mozzila, Opera, etc.
Whell, here are the steps:
Please let me know if one of this solved it for you
As it says in the title, I'm running the management console on a chromebook, so some of your suggestions are meaningless: