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Posted by
Henagon

TeamViewer Account

I have the Team Viewer in my pc and I need it very much for private use. 

As I understand next to nothing about Informatic, I opened an account with email and password when I went to use the Team Viewer for the first time.  But something says to me , that I didn't had to open this account with Team Viewer and that I don't need it and that I shouldn't have opened it in order to have free service for remote control when I need it. 

I request assistance form the Support Team if I really don't need this account and HOW TO CLOSE IT the sooner the better if I don't really need it. BECAUSE I DON'T WANT ANYTHING THAT IS A PAID SERVICE OR MAY BE A PAID SERVICE IN THE FUTURE. 

Also please explain me if I need or don't need the accoiunt I just opened with Team Viewer.

Thank you very much for your help and support.

Belinha

3 Accepted Solutions

Accepted Solutions
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Posted by Community Manager
Community Manager
Solution

Re: TeamViewer Account

Hi @Belinha 

Thanks for your post.

A TeamViewer Account is free. You are welcome to keep it 🙌 Also, you need a TeamViewer Account to be part of this Community. Both accounts are the same.

We actually have an article with more information about What is a TeamViewer Account? that will give you all the info you need.

If you decide to delete your TeamViewer Account, you will find this article helpful: How to delete your TeamViewer account 

I hope you find this info helpful.

Best, Esther

 

Community Manager

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Posted by
Henagon
Solution

Re: TeamViewer Account

Esther, thank you very much for your answer, it was very important to me.

I just wanted to place a question, as we're talking about this:

If by any reason I choose to close my teamviwer account, do I still go on with having the Teamviewer Logo , down in in my work bar?

And will I go on HAVING  THE POSSIBILITY OF REMOTE CONTROL WITH OTHER PEOPLE?

Thank you very much for your help and support.

Belinha 

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1 Reply
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Posted by Community Manager
Community Manager
Solution

Re: TeamViewer Account

Hi again,

We definitely recommend using a TeamViewer account to benefit from its features like being able to save IDs or partners in your Computers & Contacts list.

However - for now, you can use TeamViewer for Remote Control also without an account. I do not know whether there will be a change in the future.

Your TeamViewer Icon in the work bar will remain. It is independent of the account. It is connected with the software itself.

In any case does the remote partner not need an account.

Best, Esther

Community Manager

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3 Replies
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: TeamViewer Account

Hi @Belinha 

Thanks for your post.

A TeamViewer Account is free. You are welcome to keep it 🙌 Also, you need a TeamViewer Account to be part of this Community. Both accounts are the same.

We actually have an article with more information about What is a TeamViewer Account? that will give you all the info you need.

If you decide to delete your TeamViewer Account, you will find this article helpful: How to delete your TeamViewer account 

I hope you find this info helpful.

Best, Esther

 

Community Manager

Did my reply answer your question? Accept it as a solution to help others.

View solution in original post

Highlighted
Posted by
Henagon
Solution

Re: TeamViewer Account

Esther, thank you very much for your answer, it was very important to me.

I just wanted to place a question, as we're talking about this:

If by any reason I choose to close my teamviwer account, do I still go on with having the Teamviewer Logo , down in in my work bar?

And will I go on HAVING  THE POSSIBILITY OF REMOTE CONTROL WITH OTHER PEOPLE?

Thank you very much for your help and support.

Belinha 

View solution in original post

1 Reply
Highlighted
Posted by Community Manager
Community Manager
Solution

Re: TeamViewer Account

Hi again,

We definitely recommend using a TeamViewer account to benefit from its features like being able to save IDs or partners in your Computers & Contacts list.

However - for now, you can use TeamViewer for Remote Control also without an account. I do not know whether there will be a change in the future.

Your TeamViewer Icon in the work bar will remain. It is independent of the account. It is connected with the software itself.

In any case does the remote partner not need an account.

Best, Esther

Community Manager

Did my reply answer your question? Accept it as a solution to help others.

View solution in original post