Hi all, 👉 Request your reset here 👈 Read my Blog article to find more information about Commercial usage and the link to request the reset of your TeamViewer usage: 👉Click here for reading the blog article👈 Further articles: Why do I see 'Commercial use suspected' / 'Commercial use detected' What is commercial use? 📌…
Description: I'm using TeamViewer 15.71.4, and I've encountered a frustrating issue during remote sessions: Start a remote session and work normally. Switch to another window on your local PC, causing the TeamViewer window to lose focus. Return to the TeamViewer window: The first mouse click registers not at the current…
Hi, I'm working in IT helpdesk of a company who bought several licenses for our group to support end users. Since a few days, when I enter my windows Admin credentials instead of the user password, the popup what the user must agree to get access doesn't show anymore, why?
I hit connect. It say it is awaking authentication and nothing ever happens. Why?
Connecting to one of my devices now shows a blank black screen with the mouse. The mouse cursor style still changes if you happen to hover over the space where a link or text box is, but you cannot see what you are doing. Could this have something to do with the Virtual Monitor? A notification about that used to pop up…
I am experiencing an issue with the legacy device migration feature after performing a disk clone to a new PC. Here is the scenario: I cloned an NVMe hard drive from the source PC to a different PC. After installing the cloned drive on the new PC, I uninstalled and reinstalled TeamViewer. When I attempt to do device…
TeamViewer has been badgering me to use the new interface quite a lot recently. My problem is that I am simply unable to use the interface as it just will not load. When I open TeamViewer, all I see is a white, empty window. Reading online, this appears to be some sort of Microsoft Edge issue, so I have ensured that MS…
I can run TeamViewer on my pc but it is not in the device list and I can not add it since i says it is already there,
Hi Whenever I modify the device properties (e.g.: change alias name) it is not reflected in the main device list. Same with status. The device is physically online and appears offline on the list. But when I open the device details, I see the correct (updated) status and details. When you handle over 100 devices, it's hard…
TeamViewer is installed and signed in on Computer X (Ubuntu), with Easy Access enabled. I’m using the same TeamViewer account on Computer Y (Windows). Initially, I could connect to Computer Y using Easy Access (or the TeamViewer password) without issues across multiple sessions. However, it now prompts Computer X to…
Hi I had 2 computers connected to TeamViewer and had Easy Access enabled on the remote computer, so never had to enter a password. Now have both a new remote computer as well as a new supporting computer. I have installed TeamViewer on both devices, but despite having enabled Easy Access on the new remote computer I am…
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