Highlighted
Posted by
Henagon

Account security code.

Hi,

I have forgotten my password for my account (business).
I can't change it because I don't know the security code ??
Where can I reset my security code?

2 Replies
2 Accepted Solutions

Accepted Solutions
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Account security code.

Hi @Andyliko,

Thank you for your post. 

In order to assist you with a direct and better solution with your licensed account, can you kindly provide the licensed email account via direct message so I may forward the inquiry to TeamViewer Support Team for further assistance please. 

Thank you for your understanding and hope it helps.

Best regards,

Ying_Q

View solution in original post

Highlighted
Posted by
Henagon
Solution

Re: Account security code.

Hi,

I had completely forgotten that I was using the Microsoft Authentication application. This is my mistake, sorry!!!

 

View solution in original post

2 Replies
Highlighted
Posted by Moderator Moderator
Moderator
Solution

Re: Account security code.

Hi @Andyliko,

Thank you for your post. 

In order to assist you with a direct and better solution with your licensed account, can you kindly provide the licensed email account via direct message so I may forward the inquiry to TeamViewer Support Team for further assistance please. 

Thank you for your understanding and hope it helps.

Best regards,

Ying_Q

View solution in original post

Highlighted
Posted by
Henagon
Solution

Re: Account security code.

Hi,

I had completely forgotten that I was using the Microsoft Authentication application. This is my mistake, sorry!!!

 

View solution in original post