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Posted by
Henagon

Pardoning emailer has gone haywire!

Hello!  I was following the commercial use process, and something seems to be wrong with your pardoning email system.  I've getting a duplicate message every thirty minutes since I filled out the form.  (I did respond tto the first one with my completed form, by the way).

Can we make it stop?  :)

 

this is just today, and it's only 830AM!

5 Replies
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Posted by
Electron

Re: Pardoning emailer has gone haywire!

I have exactly the same issue here. The commercial use detected warning and having to fill the form in was irritating enough, but getting mailbombed into the bargain is maddening.

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Posted by
Henagon

Re: Pardoning emailer has gone haywire!

Same.  Multiply by 10 or so different accounts, And I've received hundreds of replies.  Started after I submitted the signed form.

Posted by Community Manager
Community Manager

Re: Pardoning emailer has gone haywire!

HI @samster2 @mstarken @gavinsaxby 

I am very sorry for the pardoning spam you experienced.

There was a hiccup in the system and the team is working on a fix!

Thanks and best,

Esther

Community Manager

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2 Replies
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Posted by
Henagon

Re: Pardoning emailer has gone haywire!

Hi there!

 

I think they figured it out, I got my last email at 4:35PM PT 3/18.  Thanks!

 

P.S. @Esther I did respond with a form to the first one.  Do you think that will work or do we need to do something else?  

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Posted by Community Manager
Community Manager

Re: Pardoning emailer has gone haywire!

@mstarken I will try find out for you 👍

Community Manager

Did my reply answer your question? Accept it as a solution to help others.
Find this helpful? Say thanks by clicking on the Thumbs Up button. Find more information here: Knowledge Base | Community Blog | How to get started