Posted by K1NG_F1SH
Electron

Re: Disconnect after 1 minute work

🤬🤬🤬😡😡😡 I’m very angry, at least 1 hour I don’t send photos from my pc to my phone because *bleep*
Posted by JackHK
Pentagon

Re: Sad to see..

Me2

Posted by Hiroya
Trigon

Re: Sad to see..

I also changed to free software.
You are excluding free users.
Let's officially admit it.

Posted by JackHK
Pentagon

Re: Sad to see..

Yes, it is. But that's reasonable that no company will offer solution for free in the commercial world!

Posted by Hiroya
Trigon

Re: Sad to see..

The problem is that it is limited unlike announcement though it is non-commercial use.
TeamViewer should change to the correct announcement.

Posted by offerw
Henagon

im not a commercial user and getting messeges

hello,

i can not use teamviewer anymore and in getting this : COMMERCIAL USE DETECTED.

i'm i private user and ask you to fix this problem.

thank you,

offerw

Posted by Technut
Digon

Re: Sad to see..


@JackHK wrote:

But that's reasonable that no company will offer solution for free in the commercial world!


Wrong! TeamViewer themselves claim they WANT to offer it free for personal use! They explain it here:

https://www.teamviewer.com/en/credentials/free-for-personal-use/

From the very beginning, TeamViewer has been available to everyone completely free of charge for personal, non-commercial use.

We want users all over the world to benefit from the possibilities that TeamViewer provides. We want our users to become intimately familiar with the software and how it works, come to trust its high level of security, and experience its wide variety of potential uses.

We do this for several reasons.

  • First of all, recommendations that are based on personal experience and that come from friends and business associates are incredibly powerful. We sincerely appreciate them.
  • Secondly, our large user base constantly gives us feedback to improve our software in order to better meet customer needs and expectations. In short, you have some great ideas.
  • Finally, we believe deeply in helping people and making the world a better place. Call it good karma, but it’s also good for sustainable business. Besides, we have friends and family too.

Thank you for using TeamViewer

Posted by 7leagueboot
Trigon

Re: Sad to see..


Finally, we believe deeply in helping people and making the world a better place. Call it good karma, but it’s also good for sustainable business. Besides, we have friends and family too.

> Calling your free users liars - is that good for sustainable business?
> Not replying to your customers - is that good for sustainable business?
> Blatantly overcharging for your product - is that good for sustainable business?
> Getting your moderators to edit/delete posts that tell the truth about your company, rather than addressing the issues being raised - is that good for sustainable business?
> Having your company name ridiculed and spoken of negatively in forums and social media all over the planet - is that good for sustainable business?

In short, what would they know about sustainable business?

Posted by mrandros
Electron

Re: Teamviewer was expired

I sent in my formular more than two months ago and have not yet received any reply yet

10/5/19 i received an email with "next step", and i replied to that instant. I have pushed for an answer twice, but i do not receive any reply at all. I get that Teamviewer get a lot of mails about free license is detected to be corporate license, tho many is fault flagged, but this is just crasy. Having this long wait time, that does not seem to be replied ever, is frustrating to be a part of. Teamviewer is a big company, so act like it. If you want ALL people to pay for your service, make adjustable licenses, instead of only offer Free service that gives you more problems than solving, and crasy overpriced business license. People that help their friends and family from time to time ain't got cash and time for 50usd a month because you detect them as corporate

Posted by 7leagueboot
Trigon

Re: Teamviewer was expired


@mrandros wrote:

People that help their friends and family from time to time ain't got cash and time for 50usd a month because you detect them as corporate


Whilst I cannot speak for family, I doubt anyone would be prepared to pay to help their friends.

Personally, I only ever used TeamViewer to assist 2 computer illiterate friends with challenges like not knowing what to do when they got a virus, or how to backup their mails and photos, or installing program updates. As long as it didn't cost me anything more than a little of my time, I was fine with giving them a helping hand. Once TV decided to accuse me of commercial use and insist I buy a license, I simply uninstalled the program and changed to a competitor's. Had there been no competitor software available for free, I would have told my friends "Sorry but TeamViewer don't want me to help you anymore so you will have to contact a local IT company and pay them to assist you."

I like my friends but there is no way I am going to pay to solve their problems, and they wouldn't expect me to, either!

Posted by krugern
Trigon

Re: Sad to see..

After all this harassment from TeamViewer, I've changed to **Third Party Poroduct**, and urged everyone I know to do the same or find another alternative.

Posted by genierun
Henagon

Re: Sad to see..


@krugern wrote:

After all this harassment from TeamViewer, I've changed to **Third Party Poroduct**, and urged everyone I know to do the same or find another alternative.


I am inclined to agree.

I use Teamviewer once or twice a month to connect to personal computers. I do rarely use it outside of this context to help friends and family but I do. I do NOT get paid for my use of Teamviewer. My usage could hardly amount to what teamviewer is asking for, for a license.

I used teamviewer once this month and got this message. I filled out the form and got the issue resolved.

I tried using teamviewer again today (no use in between) and I am being detected as commercial use again. My personal feel is that Teamviewer no longer supports free use. We should be getting messages asking us to find alternative ways to perform the tasks we originally used Teamviewer for if we do not wish to pay for Teamviewer.

I appreciate the many years of free use. I believe I have return sang teamviewer's praise to all who would listen.


I do not appreciate the sudden change of philosophy and the time wasted trying to resolve these stupid issues, where Teamviewers intent could be clearly communicated to its users.

Posted by genierun
Henagon

Just google 'Teamviewer alternatives'

Hi All

Everyone getting this message and not prepared to pay for your specific usecase of Teamviewer, can just look for alternatives. I did so. And used my 5 minute access to install alternative software on my remote pcs. It took less than 30mins to be up and running with an alternative that provides all of the functionality I was using on teamviewer, for free, on my pc and all remote pcs.

It beats waiting weeks for Teamviewer to resolve this issue, only to be blocked again and again although your usecase never changes.

I dont think Teamviewer can ask you to move. And I dont think I will be allowed to post software names on this forum. So feel free to use the advice or not.

Good Luck!

Posted by Shayaviv1000
Henagon

False Commercial Use Accusation

I have been having this for months now. Please remove it from my account.
Computer ID: **Please do not post TeamViewer IDs**
Posted by Airbag888
Digon

Re: Just google 'Teamviewer alternatives'

@genierun You can post them.. the moment you submit we'll all get the email but try not to use straight up names that an algorithm can filter out.. 

As for me I need a solution that I can install on my grand parents + parents pcs that I can just remote into when they have issues. Hopefully one that works on PC/Linux/Mac (got my dad on linux)

Anyway thanks!

Posted by pv7721
Hexagon

Re: Just google 'Teamviewer alternatives'

@genierun : you're a genie! :D 

Posted by stefanw1337
Digon

Re: Just google 'Teamviewer alternatives'


@pv7721 wrote:

@genierun : you're a genie! :D 


Ye, I want my three wishes now:
1. Teamviewer fixes this issue; I would like them to remove the whole commercial detection **bleep** they came up with, and its garbage implementation.
2. Teamviewer stops with its annoyances and don't put ads down your throat ALL the time, and removes the message that comes when every connection ends.
3. I wish for some money as well, so since we're on the topic of Teamviewer and their problems. I wish for a transaction from the developers of Teamviewer to send me $50 million dollars for have annoyed A LOT of people with this stuff. Thanks, genie! :D

Posted by Airbag888
Digon

Re: Just google 'Teamviewer alternatives'

Haha perfect.. I did find this a while back. Haven't yet switched over, I was hoping for either a true free alternative or something I could pay 1 time and be done.

Thanks though :D

 

Feels like we're in a resistance movement..

 

Posted by pv7721
Hexagon

Re: Just google 'Teamviewer alternatives'

@stefanw1337 : you take BitCoin ? :D or Libra? :D 

Posted by dront8
Henagon

Re: The trial period has expired!

I used software on my home computer. While everyone thanks for free use, I have not been able to use TeamViewer for a long time, tech support ignores me, writing there is no use. It looks like a mockery: the information window of program tells me that my session is limited to five minutes, but in fact session ends immediately after the connection. Such is the mockery. And I live, barely making ends meet, constantly risking to stay on the street. Meals per month I fit in $ 15. I wish those who came up with this, also grow to such commercial use. At moment, free use is not possible, for at least half year. Fully agree with Yussuf, this is very humiliating. Product is called free, and its use is impossible, it is necessary to use much worse analogues.  And with all of this at bottom of a false inscription in huge letters - "Get Started Now! It's free for personal use or as a trial version for business users."

Posted by stefanw1337
Digon

Re: Just google 'Teamviewer alternatives'

@pv7721 wrote:

@stefanw1337 : you take BitCoin ? :D or Libra? :D 


Sure! :D

Posted by xCraftRayX
Electron

Commercial version, how to undo?

Hi I use TeamViewer to look what drawing my friends in gimp etc.
Why I got commercial version?

Posted by pv7721
Hexagon

Re: Just google 'Teamviewer alternatives'

@stefanw1337 : funny, they didn't mind naming 3rd parties :D that were not TV, but not competitors either :D 

Posted by ant0nwax
Digon

Re: You can't open a ticket, instead look at the first post i...

I filled the form for Team Viewer Non Commercial Use because i am an IT geek and I would like Teamviewer People to get a professoinal user more with many technologies for testing.

 

I am waiting since 1 month for an answer to the filled form, no reaction, no scheduled timeline for a process, I say this form and the info provided by me just goes to /dev/null (Trash/Bin) name it anyhow...

Teamviewer Support Team

 

you have 1 day (24 hours) to fix my accounts status to Non Commercial, before I will show how you hurt my feelings with your policy

Just because I use a Domain Authentication on a FreeNAS Storage, that runs on a 12 year old server you suspect Commercial Usage, very unprofessional decision about who is professional and who is not. So I suspect Teamviewer Support ignores user requests of technically interested people and wants to claim money from people who just do this for their own hobby.

If you would offer a valid HOBBY style license for 20 EUR / year I would support your product, otherwise I will wait 24 hours from now until someone changes my accounts status to NON Commercial and if this does not happen

 

Teamviewer will be uninstalled on my MacOS Server, WIN10 Server, Laptop1, Laptop 2., Android Phone 1, Android Phone 2, Android Phone 3, Android TV

and all the tests and results according teamviewer I offered in the past to this support community will be deleted

 

And all this because Teamviewer Suspects Commercial Usage because I am authenticatingon a 12 year old Active Directory Server for Fun and my only Entertainment

 

Namaste

Posted by pv7721
Hexagon

Re: You can't open a ticket, instead look at the first post i...

@ant0nwax : it has been mentioned countless time a personal license fee, either one-time only or annually, there was no reaction whatsoever from TV

Posted by ant0nwax
Digon

Re: You can't open a ticket, instead look at the first post i...

TV Support is not even reading these community threads on their own platform, they just sit with their goldchains in their big cars running Android TV cruising in the world and they run a teamviewer session to home because they dont need to pay for private license and they are not suspected of commercial use. TV could you not share us a Hobby License Key?

Posted by pv7721
Hexagon

Re: You can't open a ticket, instead look at the first post i...

@ant0nwax : oh but they do, or it's only a bot that comes and looks for 3rd parties being mentioned, like:

**

T

h

i

r

d

P

a

r

t

y

P

r

o

d

u

c

t

**

or **Third                                  Party                                        Product**

or whatever :D 

LE: Haha this must be an automated toold, it respected my original spacing! :D Too funny! :D 

Posted by Hiroya
Trigon

Re: Just google 'Teamviewer alternatives'

This matter has been solved but it is unsolved.
Let's continue to denounce until everyone is truly resolved.

Posted by bazbsg
Tetragon

Re: You can't open a ticket, instead look at the first post i...

@pv7721 Wow, TV Gmbh has a sense of humor. Too bad they don't have a sense of responsibility too.

Posted by ant0nwax
Digon

Re: You can't open a ticket, instead look at the first post i...

Application Sent!
We will review your application and will contact you if it's a good match.
Posted by pv7721
Hexagon

Re: You can't open a ticket, instead look at the first post i...

@ant0nwax : it's too good the email notification, one receives long gone messages! :D but the eficcacity of those aforementioned is not 100%, they cannot (yet?) interpret seemingly random phrases which oh my God! do reveal something else! :D

Posted by asalt
Henagon

Still have problems with comercial use message

I receive this answer from your support team in 12 June to my problem with comercial use message that I see when use Team Viewer in one of my home computers.

At the same day I fill form for declaration of private use and send back email to mentioned mail in point 2 (form-service@teamviewer.com) but month and a half till now I haven`t received confirmation from your team and the commercial use message is still popping up.

Can you help me to resolve my problem with "commercial use message" because I have need more time for my sessions (not only 5 minutes) till message appears?

Posted by Isval56
Henagon

Free license

TeamViewer greetings.

I am a user of the free version, exclusively for private use, but lately the software is blocked because it identifies me as "Professional Use".

But I use TeamViewer only to help inexperienced internet browsing friends, or to clean their PC from residual files and uninstall programs, because they are old or very inexperienced people, they are my direct acquaintances and not strangers.

I don't have a support site and I'm not a computer scientist and I don't ask for anything for the time spent helping my friends and relatives when it happens.

So paying a license like that of TeamViewer and not even being able to recover its cost you understand that it wouldn't be right, I don't ask anyone for even 1 cent.

But it is the second time that connecting with a friend after a few seconds TeamViewer closes with the writing that I am making a professional use and it is not true.

Last time I uninstalled your beautiful program and you told me that you had checked and fixed it giving me private and non-corporate use and it seemed to have gone well.

But this problem has probably occurred again.

I repeat, I don't make professional use of it and if I can't use TeamViewer I will use Zoom which allows remote sharing or I will use Skype with the mouse using the interlocutor, or some other remote sharing program, but always free.

I can't pay a business license because I don't take any compensation for this use, I don't have a company, I am a private individual and I only do it for friendship.

Can you help me?

Thank you very much and best regards

Posted by genx4343
Henagon

Please Unblocked my account

My Account is Personal type but TeamViewer Blocked and send messages to me "my account is commercial"
Posted by myo007
Henagon

I use TeamViewer for personal but Commercial Error shown, please help

Hello, I was being using Team iewer for my personal usage have been long and never happened 5 mins issue with commercial detect asked to buy before , whenever each install Teamviewer IDs seem to changed however my ID has linked with my email address ( my login email didn't change) so this issue has linked with my email now I believe. I used to only connected to home to home network only for personal usage but when once connect to a computer of family member this month who was at work to help something online then started to happen, may be due to that receiver computer at work has detected problem by your software before but yet it is still shouldn't effect into my account which just incoming connection to that machine  and I do not use for commercial purpose at all. Please may kindly help, thanks.

 

Posted by mikeoxlarge
Henagon

**bleep**? commercial use???????

I recently got a popup saying that teamviewer thinks I am using the software commercially, is this a joke? I am unemployed and I help my friends out on their PERSONAL COMPUTERS when they are stuck on things, I was about to reccomend teamviewer to my sister who IS in business but not very computer literate as its a good solution with all the extra functions like remote training and so on which I have used ONCE to show her, I don't know what triggered your system but I wont be reccomending teamviewer any further as there's obviously something wrong there and I'm curious what makes you think I'm using it commercially ffs, just for clarification, I don't work, I'm mega geeky, nobody will give me a job because I am autistic however all my friends ask me to help with their PERSONAL!!! PC's when they are stuck and I make NOTHING!! other than the satisfaction of being some use at least to someone, thanks for shafting that for me, really appreciate it >:(

Posted by khyuri
Henagon

Re: I use TeamViewer for personal but Commercial Error shown, please help

And I too


@myo007 wrote:

Hello, I was being using Team iewer for my personal usage have been long and never happened 5 mins issue with commercial detect asked to buy before , whenever each install Teamviewer IDs seem to changed however my ID has linked with my email address ( my login email didn't change) so this issue has linked with my email now I believe. I used to only connected to home to home network only for personal usage but when once connect to a computer of family member this month who was at work to help something online then started to happen, may be due to that receiver computer at work has detected problem by your software before but yet it is still shouldn't effect into my account which just incoming connection to that machine  and I do not use for commercial purpose at all. Please may kindly help, thanks.

 


 

Posted by lienbacher
Henagon

"commercial use detected" keeps locking me out repeatedly despite having been approved for free use

Dear Teamviewer, 

your commercial use protection system must be a complete **bleep** up. Despite having been approved for free use twice, the second time just fricken last week I just again had the popup window regarding commercial use detected pop up again stating I have 5 minutes of connection time left and then disconnects me after 1 minute, locking me out for 10 minutes. 

I understand you wanna make sure the terms and conditions are respected. But please then respect them yourself. It takes you weeks to do the approval. You lock out people earlier than you say. What do you expect your users to think about your company? 

Please help me to be able to manage my private-use servers in a reasonable timeframe and stop locking me out of my system. Stick to what you say and don't have the system change it's mind all the time. PLEASE! 

this is really not funny in any way :( 

Posted by Neilft
Henagon

personal use

was using for personal use now for the last three months teamviewer claims used for commercial use, it wasnt and never has been, tried emailing loads of times i got one reply stating it had been reviewed and i could use it again which wasnt true . is there anything i can do ?

Posted by damborik
Photon

Re: personal use

The same for me
Posted by NTN
Henagon

Re: "commercial use detected" keeps locking me out repeatedly despite having been approved for free use

I have now been locked out from my PHONE??? Dont know how do You guys detect commercial usage but it is as bad as it gets...

Posted by ShafC
Electron

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Same here, im getting commercial use suspected, and it keeps dropping connection opening there website for me to pay.  i have a few machines in the house, Probably use like a couple times in the month. but this is getting annoying. i have been in touch with teamviewer over the last few months, but no help, just keep putting me through to the business side. 

Is there any free software similiar to this, that dont try to force you to stupid business rates for software that is being used for personel home use.

Posted by toremf
Trigon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Let us get it right. TeemViers leadership with the filthy rich individuals CEO Andreas König and our CMO Stefan Prestele never get enoiugh. They have seen too many Wallstreet movies and think "Greed is good". Not only that, they think "Greed is God". They completely ruined a good product, by trying to **bleep** the 2 bill. customer base to the max.

I have uninstalled all Temaviewer products from all my computers. I tried **Third Party Product**, but it didn't work properly so I used **Third Party Product**, free, fast and easy to install use. You do it too.

Anyone believs this **bleep**?

TeamViewerNonsense2.jpg

 

 

Posted by bazbsg
Tetragon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I just did a google search for two of the alternatives mentionedin @toremf 's post that didn't get censored yet. In both cases, Teamviewer came up as the #1 result because they paid for an advertisement. The alternatives that I was actually searching for came up as the second result because they didn't pay for an ad. I guess this helps to explain why Teamviewer is trying squeeze professional license fees from personal users, to pay for the ads.

Posted by bazbsg
Tetragon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

Here's an interesting twist. I had been getting a gentle warning every time i connected to my downstairs TV (television) PC. They suspected commercial use. I did a number of tests to determine that it was that PC that was flagged and not any other of my other PCs.

Today, the gentle warning was upgraded to a full threat. See the attached two screenshots from two separate connection sessions below. Both informed me that my session would time out in five or an unspecified number of minutes. Yet the sessions were not terminated. And I waited at least fifteen minutes. Two years ago when I was hit by this problem, they told me five minutes but actually only gave me thirty seconds. Notice too the second image now says they know I'm using TV commercially instead of it just seeming so (but still threatening to cut off the session).

I also had been getting requests to upgrade the TV PC TV to the latest version. So I decided to do so now and after I did, I stopped getting messages about commercial use whenever I connected. I tested thta three or four times and no message.

Interesting. So does the commercial use detection algorithm include a check for old versions? How does that make it commercial?

 

Screenshot 2019-07-29 12.35.04.pngScreenshot 2019-07-29 12.46.28.png

Posted by bazbsg
Tetragon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

I've posted two messages today. they are not showing up? have they been censored? neither was offensive nor broke any rules.

Posted by pv7721
Hexagon

Re: TeamViewer showed me a message "Connection blocked after timeout. Your license limits the maximum session durat

@toremf : even bots are sleeping during the night! :D Your message still standed intact when I arrived and read it this morning! :D 

Posted by speedreach
Henagon

Session timeout after few seconds (no "commercial use" issue)

Hi,

I have read all threads about session timeout so here is to clarify:

- the timeout doesn't happen after 5mins, but much, much less. More like 30 seconds
- I need to wait 10 minutes before I can log in again
- I do NOT get a message about commercial use! It says (translated from German): "Connection is locked after timeout. Your license limits the maximum session duration. New connections will be blocked. Please try again later or upgrade your license. Connections to this partner are blocked until [t+10min]"
- I get this on any of my PCs. All PCs are Win10 latest update and latest Teamviewer version (14.xyz)
- I do use TV on different platforms, but I haven't tried if the Linux version behaves the same or not, hence I've only added the Windows label to this.

This makes the free Teamviewer version totally useless. They could as well abandon the free version (30 seconds!! Come on!) Please let me know if this is a temporary glitch, or if I have to move on to a different software. Thanks.

Posted by keyreel
Digon

I'm tired to be suspected. I'm a musician. I don't do anything commercially with TV

I'm an old user of TV. I'm helping my parents and couple friends remotely from time to time. I'm really sad to see TV management don't care about free users anymore. It is so sad to see this happening. Suspecting me in commercial usage.

I mean yes I have multiple devices Desktop, laptop, iPhone, iPad and yes, ocasionaly traveling, who doesn't?

It is not fair to put a sign it is FREE for personal use. Cause it eminds me a jail or concentration camp - step right, step left - shoot! Scary!

I'm finally arrived to my parents house which was like 6000 miles away. Updated OS, updated TV to TV14. And?

I'm probably done here. Will look for External IP option for my parents probably and will use built-in options of Remote acess. And also will not recommend this product anymore to anyone. Really dissapointed. "Thank you" new Teamviewer team!

freepersonaluse, free, freedom, fakestatement

Posted by paparoup
Henagon

Commercial Use Detected

Hello everyone,

It's been more than 1 1/2 months trying to get my ID unblocked. After explaining that i'm using TeamViewer only for connecting to my home PC form a public open space and not used for any commericial use, i received two email letting me know that my ID was unblocked after reviewing my request. But i still keep getting the Commercial message , can someone help? Should i do any action after i got those emails cause i guess it was a whitelisting from TeamViewer and no action is needed form my side

Thanks in advance