I am able to establish a connection to the desktop but then the Clicks from the mouse and keyboard are no longer registering. Only Alt-Tab works now. No longer have control of except the movement of the mouse What can I do to rectify the issue?
Thanks for your post.
Is the remote device a Mac, by chance? Apple requires additional steps to remotely control their devices running macOS 10.14 or higher.
Hope this helps!
It's a windows computer. It was working perfectly, but all of a sudden stopped responding to my clicks and the keyboard also. Alt-tab still works but I can no longer control it.