servicecamp support
servicecamp support
Discussion List
-
Ticket ID counter formatIs it planned to add a prefix to the ticket counter where you could enter a letter combination, pos…
-
Staff agent email notification blocked every nightEmail notifications for one of our staff agents is set to blocked every night. Is this a known issu…
-
Problem with encoding in email announcementswe have a problem with encoding in particular email announcements in czech language: ### OdpovÄ›Ä&…
-
Company branding in signatureSo far I have only been able to add my own signature in my own profile which is then added to new t…
-
ServiceCamp & Windows - can only Connect onceI have been working with ServiceCamp and sending connection invites to other users on our network a…
-
How to access ServiceCampHi I have a premium license but I cannot find where the servicecamp ticketing system is. I curren…
-
How To Change Avatar in User settingsIs there a way to change the avatar in the User settings?
-
How to disable field "Subject" in new ticket?I'm creating many fields for new tickets which are required, but I no need field called "Subje…
-
Template and picture for Comments in servicecampI ther any possibility to have some templates for comments/answer a ticket or will it come in a lat…
-
Spell check in warning messageYou guys might be aware already. I received a Teamviewer news email this morning and wanted to chec…
-
Spam filter prevents notificationsI was told by support to whitelist *@teamvierwer.com and *@servicecamp.com to allow notifications f…
-
Total servicecamp integrationWe use TeamViewer for remote desktop assistance. Recently we have started using servicecamp for sup…
-
Ticket Counter resetHi We are currently in testing phase with service camp and ticket counter is set from 10000. Is th…
-
Aggregate data on custom fields?Hi, Is it possible to create reports on custom fields?
-
GDPR CompliantHi Is Servicecamp GDPR compliant? Regards John
-
French Community / serviceCamp for Workflow projectHello I'm French (sorry for my english) I have licences for servicecamp Portal. I'd Like, create…
-
Is it possible to add multiple customers to a ticket?I have an organization (customer) that has multiple customers. When I create a ticket for them they…
-
SERVICECAMP with Corporate LicenceHello, We have a brand new Corporate Licence for TV. We'd like to use the Servicecamp for our te…
-
problem with accentuationHello Recently, service camp no longer manages the accentuation and the characters particular. Do y…
-
German letters äöüIn emails and in tickets letters "äöü" are not displayed correctly. How can you correct t…
-
ServiceCampIs there a way to add new status to tickets. Presently there are 4; open, closed, waiting for cust…
-
Update Own Mailbox Server Settings - Goes to 404When trying to update the settings for a mail server, a 404 page is returned rather than an interfa…
-
E-Mail notificationHi Im testing out Servicecamp, and would like to now if there is a tag so you can include the comp…
-
Ticket Reporting and Closed datesI have two questions. 1.) When you mark a ticket as closed, where does it record the resolution…
-
INBOXES in ServiceCamp - forwarding not workingHello, I created the following inboxes in ServiceCamp: Inbox Name -> Incoming email address Q4 …
-
Integration with own email server - SECURITYUnder the Servicecamp Administration then "Own Mail Server" section, I wanted to know if …
-
Can't log in to Servicecamp, anyone else?I log in using my credentials, do the 'I am not a robot' thing, the page starts to load and I get t…
-
Using a Google Group as the forwarding address for ServicecampServicecamp should accept any email sent to the support address as a ticket. However, I set up a go…
-
knowledgebase articles - hyperlinks?Hi, is it possible to add hyperlinks when editing knowledgebase articles? If so, what is the secret…
-
Servicecamp IssuesHas anyone had any replies from support since June 23rd? Unfortunately having zero luck getting re…
Howdy, Stranger!
Support Forum
This Week's Leaders
Popular Tags
- Issue 1,344
- TeamViewer 14 1,273
- Question 1,235
- TeamViewer 15 1,148
- Windows 952
- Android 943
- macOS 495
- Linux 477
- iOS 394
- Other 344
- TeamViewer 12 339
- Management Console 261
- Technical question 214
- TeamViewer 13 197
- Commercial usage 184
- Ubuntu 132
- Frage 99
- TeamViewer 11 85
- License query 76
- Customer Portal 66
- General 59
- Meeting 57
- TeamViewer 9 55
- TeamViewer 10 52
- Announcement 43