servicecamp support
servicecamp support
Discussion List
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Ticket ID counter formatIs it planned to add a prefix to the ticket counter where you could enter a letter combination, pos… -
Staff agent email notification blocked every nightEmail notifications for one of our staff agents is set to blocked every night. Is this a known issu… -
Problem with encoding in email announcementswe have a problem with encoding in particular email announcements in czech language: ### OdpovÄ›Ä&… -
Company branding in signatureSo far I have only been able to add my own signature in my own profile which is then added to new t…
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ServiceCamp & Windows - can only Connect onceI have been working with ServiceCamp and sending connection invites to other users on our network a… -
How to access ServiceCampHi I have a premium license but I cannot find where the servicecamp ticketing system is. I curren… -
How To Change Avatar in User settingsIs there a way to change the avatar in the User settings? -
How to disable field "Subject" in new ticket?I'm creating many fields for new tickets which are required, but I no need field called "Subje… -
Template and picture for Comments in servicecampI ther any possibility to have some templates for comments/answer a ticket or will it come in a lat… -
Spell check in warning messageYou guys might be aware already. I received a Teamviewer news email this morning and wanted to chec… -
Spam filter prevents notificationsI was told by support to whitelist *@teamvierwer.com and *@servicecamp.com to allow notifications f… -
Total servicecamp integrationWe use TeamViewer for remote desktop assistance. Recently we have started using servicecamp for sup… -
Ticket Counter resetHi We are currently in testing phase with service camp and ticket counter is set from 10000. Is th… -
Aggregate data on custom fields?Hi, Is it possible to create reports on custom fields? -
GDPR CompliantHi Is Servicecamp GDPR compliant? Regards John -
French Community / serviceCamp for Workflow projectHello I'm French (sorry for my english) I have licences for servicecamp Portal. I'd Like, create… -
Is it possible to add multiple customers to a ticket?I have an organization (customer) that has multiple customers. When I create a ticket for them they… -
SERVICECAMP with Corporate LicenceHello, We have a brand new Corporate Licence for TV. We'd like to use the Servicecamp for our te… -
problem with accentuationHello Recently, service camp no longer manages the accentuation and the characters particular. Do y… -
German letters äöüIn emails and in tickets letters "äöü" are not displayed correctly. How can you correct t… -
ServiceCampIs there a way to add new status to tickets. Presently there are 4; open, closed, waiting for cust… -
Update Own Mailbox Server Settings - Goes to 404When trying to update the settings for a mail server, a 404 page is returned rather than an interfa… -
E-Mail notificationHi Im testing out Servicecamp, and would like to now if there is a tag so you can include the comp… -
Ticket Reporting and Closed datesI have two questions. 1.) When you mark a ticket as closed, where does it record the resolution… -
INBOXES in ServiceCamp - forwarding not workingHello, I created the following inboxes in ServiceCamp: Inbox Name -> Incoming email address Q4 … -
Integration with own email server - SECURITYUnder the Servicecamp Administration then "Own Mail Server" section, I wanted to know if …
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Can't log in to Servicecamp, anyone else?I log in using my credentials, do the 'I am not a robot' thing, the page starts to load and I get t… -
Using a Google Group as the forwarding address for ServicecampServicecamp should accept any email sent to the support address as a ticket. However, I set up a go… -
knowledgebase articles - hyperlinks?Hi, is it possible to add hyperlinks when editing knowledgebase articles? If so, what is the secret… -
Servicecamp IssuesHas anyone had any replies from support since June 23rd? Unfortunately having zero luck getting re…
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