General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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commercial loginHELP - we purchased a new computer and I can log into Team view but.... it never saves my informati…
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Can't control Sony Xperia 1 (J9110)I have installed QuickSupport on the Sony Xperia 1 (J9110.) The app opens fine, and I am able to co…
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Old laptopI have a problem with my phone system, a BT Versatility (left over from when I had my own business…
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Has been hack from ID **Please do not post TeamViewer IDs**Has been hack from ID **Please do not post TeamViewer IDs** (its still online) Did they brute forc…
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How to use two instances of windows in the same PC?Hi, I saw that there is a way to control a user account with TeamViewer while the other account ca…
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Disable Remote MessagesHow can I disable the annoying remote messages that appear on the screen on the remote machine even…
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notification on logonis there some way to trigger an acction on logon? i would like to get a push notification when som…
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The Blizz app* The app under "options" asks for my password which I type in. Next, a box asking to ver…
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How to Make the Remote PC Screen Resolution Match the iPhone XS Max Screen Resolution?Hello, I am new to both the TeamViewer website and this community board. I must say I am a big fan…
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stop locking after session in 15.6.7Running Team Vieww=er 15.6.7 on Macs with Catalina. cannot find option to stop locking remote compu…
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This partner does not accept incoming connections!I am trying to establish a remote connection to a computer which has the Teamviewer Remote Control …
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Microphone not available on remote machine when connecting by IPMy remote computer is running TeamViewer Host on Windows 7. When I connect to it over the internet…
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Windows 10 errorI just got a new laptop which is running Windows 10 Home. After installing the latest version of Te…
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Sharing clipboard between my local and remote machinesI'd like be able to copy some text on my local machine and then paste it on my remote machine throu…
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How can I disable the user controlsI have a businss license. When I remote into a users computer, I want to be able to lock their abil…
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VPN driver not installedIt is no longer possible to install vpn driver on my pc. I have already tried to uninstall but w…
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teamviewer disconnect upon connectionHi, using t.v lastest version (15) try to connect my mobile (samsung A20 with quick support) after…
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Unable to start TV15 Gui on LinuxI have been able to get it to work, but I can't anymore. Restarting the daemon doesn't make any dif…
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Can't lock phone with passcode anymoreI can't lock my phone with a passcode. I used the remote access function to control my mobile phone…
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Mouse pointer turns from arrow to dot, becomes unuseableWhen I log in from my laptop to my work desktop and I am using chrome on that desktop (remotely) I …
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request W-9[Removed per Community Guidelines] Request W-9 for our records
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Monitoring only of PCI am on a personal license and would like to monitor my kid's computers without interfering with th…
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Remote control stop workingHello, I have lattest teamviewer on all devices and when i start remote control everything works f…
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Security codeI do not know why the security code appears when I log into teamviewer and web app. Where can I get…
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Teamviewer QS get IDIs it possible in any way to get the ID from a running TeamviewerQS client? If running Teamviewer …
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Lost email AccessHi I have another account with a paid subscription. however the old email was deleted and i am u…
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cant activate LicenseGood Morning, I have purchased team viewer business subscription, and am having difficulty activat…
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License activationI bought a license five days ago but till now I did not receive the license activation. May I have…
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Attending a remote webinarHello: Is there a way using either a Teamviewer remote session or a meeting to listen and view a w…
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cancel subHi all Apparently, an email sent to discuss upgrading, is grounds for changing my licence from V12…
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