General questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Any email recieved when trying to recover a passwordAny email recieved when trying to recover a password using this instructions: https://community.tea…
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help I can not connect with the interlocutor, every morningHello, I have been using the remote access to work from home in Covid-19 for weeks. but in the las…
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Alt+click and dragI have some software that requires I be able to hold down ALT while clicking and dragging the right…
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How to reinstate a deleted user account?Hi all, I've accidentally deleted a user account. How do I reinstate that account? If it is un…
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How to check the reminder of licensed usedHi all, Is it possible to get the number of licenses used for my users to connect? I seem unable …
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Teamviewer 13 Mac WILL NOT CONNECTHello Can someone PLEASE help me! I have two machines both running Mac OS 10.10, which only suppo…
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Wrong Password IssueHi, I've got a problem when trying to connect a distant computer. I connected 3 times last two day…
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Is there anybody there??We are having major issues that TeamViewer is just not sending emails for Trusting devices and thou…
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Cannot access TeamViewerA friend asked if I'd help fix a problem with his laptop and I suggested he download TeamViewer to …
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Remote controlHi guys , would like to check during the remote control mode , how many computers can I access/mo…
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Removing Teamviewer completely (including ID) for cloningHi As the title sugests, I would like to remove TeamViewer in order to take an image a Windows 10 …
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installing into a different directory - windows 10i installed teamviewer 13 on my windows 10 laptop, and i want to install it on a separate drive, bu…
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How to convert trial license to a TeamViewer Business licenseMy organization purchased a business (nonprofit) license. However, my Team Viewer client shows as …
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Password is re-setting, getting kicked off of teamviewerHi, I am working remotely and using teamviewer to access our work's server. For some reason, I …
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1 to 1 remote desktop connections for non IT staffHi all Myself and the rest of the IT team have TV setup to access all our company PC's unattended …
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Business licence move errorGreetings, I'm using teamviewer 11 Business licence and have a need to change my PC. When I try to…
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Remote connection does not show a normal desktopComputer A & B: Windows 10, Teamviewer 15 Plz check the screenshot from A, the machine B tab a…
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COVID-19 Free license for old versionsMy old mother is in quarentine with here old Mac. This old mac does NOT support the latest version…
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team viewer 13 not workingi have 2 PC with 13 version of teamviewer, but i cant connect to any of this PC's, whats problem? …
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Didn't get email after purchase!Hi, Didn't get email after purchase my business license. Quite urgent, because I am on hold with r…
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Please send the activation mailGood Morning, We have been unable to use TeamViewer for more than a week and it is an important to…
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5 Days watiting for licence to activateHi Team, I can imagine that the service is under huge demand right now but I have been left withou…
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USER MANAGEMENT - CONNECTION REPORTHi there. New to the TV User Management. I have set up my users and connections with a Corporate …
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SECURITY CONCERNS - DISABLE USERS SHARING OUTSIDE GROUPHi. I have a corporate licence and have users established and using Teamviewer from home to their …
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No control window after connectingHi, I am attempting to remote control another computer with Linux from a Windows 10 laptop, initia…
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License not workingI upgraded my membership yesterday and it worked, logged in today and showing as free user Cant cr…
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Locking Down TeamViewer Host in a Corporate EnvironmentHello, We recently deployed TeamViewer in our corporate environment and I've noticed users have th…
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Connect a Windows 10 (Home) PC with a Mac OS 10.9.5 (Maverick)I'm trying to connect a Windows 10 (Home) PC with a Mac OS 10.9.5 (Maverick). According to the fol…
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open device manger when logged in with domain admin on quick supportHi I am currently using quicksupport to connect to an end users laptop, I use the windows authenti…
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Concurrent sessionsHi, We have a TeamViewer 12 Corporate licence. How do I identify how many concurrent sessions we c…
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