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When trying to login remotely or connect remotely It is continuously giving and error code that says cannot connect to partner. I have uninstalled and reinstalled. I have tried the customer chat with zero help, I have tried calling customer support and have been hung up on two times. I just need help!
I know this has been asked a bunch of times, but I've read through every thread and still cannot get remote mouse clicks to register. Both keyboard input and screen monitoring are working. "Actions/Disable Remote Input" is greyed out as an option. Remote computer is running Mojave, computer trying to access is running high…
In Company Administration, Manage Devices, there is an option to download a CSV. Currently this report is lacking important details. It should list the device name and group and this should be a very easy fix for Dev to tackle. When can we expect this to be included? I have 2 more questions about this report. There is a…
The ***.**(removed following User Guideline)/month plan offers remote printing. When I am connected to the remote computer does that mean I can print from it to the printer at my home base? I need to be able to print here at home from the remote computer without doing a file transfer. Thanks for your help!
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