General Questions
This board is your go-to place in case of any general questions about TeamViewer. Simply ask the community for help!
Discussion List
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Teamviewer seems to have allowed my account to be hacked and my crypto assets have been stolenI'm trying to figure out how my crypto account was hacked. I've tried uninstalling teamviewer, but … -
Remote PrintingI have ensured the print driver is installed on both computers (both are running windows 10) but th… -
Error Message: WaitforconnectfailedIm getting this error that says No connection to partner, Partner didnt connect to router Error co… -
Merged: need a resetThis discussion has been merged. -
Merged: TeamViewer TimeoutThis discussion has been merged. -
Merged: Non-commercial use?This discussion has been merged. -
Bug found when trying to send a 2nd reset requestWhen I submitted a personal use self-declaration request, I submitted only my own machine's ID, not… -
Merged: I need to reset my account to a free license, error keeps disconnecting meThis discussion has been merged. -
Auto Update installs in wrong directoryI have TV installed on my D drive. But when TV prompts for an update, it installs to the C drive. -
Merged: Resume serviceThis discussion has been merged. -
Merged: the session disconnectsThis discussion has been merged. -
Merged: Non commercial userThis discussion has been merged. -
Merged: can't understand your policy - I do not use Teamviewer commercial - secound timeThis discussion has been merged. -
Merged: How to correct being mistaken for a business after correcting the problem?This discussion has been merged. -
Merged: Commercial use detected, why?This discussion has been merged. -
Unspecified ErrorWhen I try to add a computer to my dasboard I get "Unspecified error". No other indicati… -
Merged: if I am retired how can it be commercial useThis discussion has been merged. -
Merged: MistakeThis discussion has been merged. -
Reset Management - More than one week alreadyI am using it for personal use with family and I have requested to reset the IDs and it has been mo… -
Disable Remote Input disables me tooI connect to a remote PC. I turn on Disable Remote Input. Now I cannot control the mouse and keyboa… -
Non-commercial user - keep getting kicked and delayedI'm a non-commercial user, and I use TeamViewer to connect from my work PC to my home PC. I dont u… -
TeamViewer Remote ControlHello ! I'm using TeamViewer at home to manage the different machines that I have (two small PCs an… -
Cancelling my subscriptionHello, I've tried at the end of last year to cancel my subscription by creating a support ticket. S… -
How much will I be billed for at my renewal date(so I can make sure to be ready to pay it)?I recently signed up for the lowest account (single user - $50ish/mo I think it was) and I need to … -
I lost my email name but I remember my display name and password.I entered the wrong email address to sign up. But the account I use now asks. I’m a new member and … -
When reseting your account, do you get sent mail to your house.Because you need to put your real-life address and personal information, what happens when you rese… -
teamviewer still showing as a 'free' account after purchasing, activating and logging in.i tried out team viewer then decided to purchase the commercial single user license. i loaded tea… -
no license moves leftI made a reset on my network and it changed my ID in the team viewer. Now it won't let me delete th… -
2 factor authenticationYesterday we added a new employee. When he tried to login using our user name and password he was p… -
Activation IssueDears i have. bought a license and waited for several hours with no activation sent to me. I cannot…
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