Hello everyone, I have the problem that the mouse pointer is not displayed when I establish a TeamViewer connection to a VM or a client and then start a VNC connection on it. The pointer disappears as soon as I move it over the VNC connection. Outside the window, it works fine. Can you help me with this? Thank you.
I am just wondering if it is possible to export a report of machine hostnames and their TeamViewer ID. The reason for this is that we have noticed duplicate machines, retired machines and incorrectly named machines on the management console and we want to clean up to reduce our licence usage. I have attempted to use the…
My client upgraded to the latest version of TeamViewer (15) and now I receive this message when connecting to them: "On your partners side screen sharing is currently not possible" It was working fine until he upgraded. What changed?
Hi TeamViewer Community, We've recently enrolled TeamViewer and integrated our clients as managed devices in TeamViewer Tensor. We would like to use a PowerShell script to monitor the usage of the managed devices' licenses. While it's fairly easy to get the total number of managed devices, we're struggling a bit to get the…
we have just had a pen test and it seems if a user provides id and password to anyone outside the org they can connect to the device, this is an issue as we will get people who pretend to be the organisations service desk and ask for these details, the test showed aa the hacker gained access to the device. we were under…
This just happened to our org. TeamViewer 15 is gone and all we see is the TeamViewer Tensor desktop app. We were finally getting used to all of the TV UI changes over 2023 and into 2024 all the way up until last week. Then TV sales said Tensor would work better for our org needs. I am feeling completely embarrassed for…
I have been working through the Intune configuration for Tensor. I have the process working for installing the Host and Full applications to my users. I have numerous groups in my account that I need to have devices assigned to. I am using the script supplied by support and it works very well once you break it down:…
Is there only one person working at the support once a month? Its really very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very…
When using "Filetransfer" local maps will not map or show, any known issue or what?
I am having some trouble with the deployment of the TeamViewer App using Intune. I am not new to deploying Windows apps via Intune and have no issues with other similar apps. Currently, I have been successful in pushing the (Custom Host Module) TeamViewer App to some test clients by creating a Win32 Windows app (via an…
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