This just happened to our org. TeamViewer 15 is gone and all we see is the TeamViewer Tensor desktop app. We were finally getting used to all of the TV UI changes over 2023 and into 2024 all the way up until last week. Then TV sales said Tensor would work better for our org needs. I am feeling completely embarrassed for…
I have been working through the Intune configuration for Tensor. I have the process working for installing the Host and Full applications to my users. I have numerous groups in my account that I need to have devices assigned to. I am using the script supplied by support and it works very well once you break it down:…
Is there only one person working at the support once a month? Its really very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very…
When using "Filetransfer" local maps will not map or show, any known issue or what?
I am having some trouble with the deployment of the TeamViewer App using Intune. I am not new to deploying Windows apps via Intune and have no issues with other similar apps. Currently, I have been successful in pushing the (Custom Host Module) TeamViewer App to some test clients by creating a Win32 Windows app (via an…
Hi, We have problems that seem to be completely random. Our TeamViewer clients disconnect after a short while when connected to a host, and it is impossible to connect to the remote host again. Sometimes it takes up to 15 minutes for the remote host to appear again in the adress book of our support staff clients. We have…
Since transitioning to managed device groups, we've been experiencing issues with the automatic rollout/installation of TeamViewer Host on the devices from Intune. Duplicate entries are now created each time a user installs on a previously used laptop. Previously, you could remove duplicate entries via a PowerShell script…
Hi, When i access remote computer i am unable to see both monitors in tabs. I have selected the option show multiple monitors on tabs, still it is not showing. Also there is no automatic switch of screen when there is a prompt for admin credentials or an applications window open on another instance. How to solve this issue?
I can create and run remote sessions from the web as shown here (https://community.teamviewer.com/English/kb/teamviewer-tensor) but there does not seem to be an option to do this from the desktop app. Very frustrating as customers often ask for a session link but i don't want to use the web interface.
We have tensor set up, with about 1k systems on it. 99% of the time it works great and i can remote into a system without requesting permissions. Every once in a while, when i try to connect, it attemps to connect, but then just bombs out and does nothing, no error or anything. it seeems that the only way it allows me back…
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