I would like to cancel the subscription

lizhao

I would like to cancel the subscription, please advice the procedure. thanks.

Fiona_G

Hi @lizhao,

Thank you for your post.

For your security, all cancellations must be submitted in written form, by submitting a ticket. Written requests must be received by TeamViewer at least 28 days before the end of the initial subscription term or any subscription renewal term. You can find more information regarding this topic here

https://community.teamviewer.com/English/kb/articles/44373-all-about-subscription