Licence cancellation
Answers
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Hi @LVsim
Thanks for your post.
For your security, all cancellations must be submitted in written form, by submitting a ticket. Written requests must be received by TeamViewer at least 28 days before the end of the initial subscription term or any subscription renewal term.
Our community can´t handle license or contract-related questions and requests as the community does not have access to customer records. Please always reach out via ticket to TeamViewer Support.
Please see also the Knowledge Hub article All about Subscription for more information.
Thanks and best,
Esther
Former Community Manager
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