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Licence cancellation

LVsim
LVsim Posts: 1 Newbie
edited April 27 in Remote Access License

Dear partners,

We need to cancel our TeamViewer Business Yearly Subscription. Customer account Nr.[personal information removed] which expires on 26/05/2021. Please submit confirmation.

Answers

  • Esther
    Esther Posts: 3,559 Community Manager 🌍

    Hi @LVsim

    Thanks for your post.

    For your security, all cancellations must be submitted in written form, by submitting a ticket. Written requests must be received by TeamViewer at least 28 days before the end of the initial subscription term or any subscription renewal term.

    Our community can´t handle license or contract-related questions and requests as the community does not have access to customer records. Please always reach out via ticket to TeamViewer Support.

    Please see also the Knowledge Hub article All about Subscription for more information.

    Thanks and best,

    Esther

    Community Manager
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