cant activate my commercial account team viewer

kenholt41 · 2021-06-24T01:35:42+00:00

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kenholt41

i purchased a comercial license and i cant get it to work

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Yuri_T

Hi @bit0,

Thank you for your post.

I cannot confirm that you have activated your license into your account. Please follow the instruction and let me know if you receive any error messages.

If you have a Business, Premium, or Corporate license:

https://community.teamviewer.com/English/kb/articles/4326-how-to-activate-your-license

If you have a Remote Access license:

https://community.teamviewer.com/English/kb/articles/53579-how-to-activate-your-remote-access-plan

Hope this info will be helpful.

All the best,

Yuri

bit0

Have the same problem. purchased the commercial license but when logging back in and including the desktop app, my license still stays as Free.

Yuri_T

Hi @kenholt41,

Thank you for your post.

I can see that you have activated your license into the account already. You need to be signed in to your TeamViewer Account to have licensed connections. If you are not connected, you will be running with the free version.

Hope this information will be helpful.

Best,

Yuri