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Cannot add own O365 mailserver, settings correct

Maurycy
Maurycy Posts: 1 ✭
in servicecamp support

When trying to add my own mailserver to Servicecamp, I get the following error:

Incoming connection failed with the following error:

LOGIN failed.

Not connected. No email resource at: {outlook.office365.com:993/imap/ssl/novalidate-cert}INBOX


It was working before, now it has stoppped. Any ideas?

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Answers

  • RobertKowalski
    RobertKowalski Posts: 1 ✭

    The same issue here.

    Trying to sort our using O365 to pull emails from shared mailbox but no luck.

    TeamViewer - can you send solution?

  • matchless1988
    matchless1988 Posts: 2 ✭✭

    I have the same problem, is there a solution? The M365 settings are correct, the error by myside can be excluded. I'm about to evaluate the product, this would be important for it to work. Thank you!

    Best

  • matchless1988
    matchless1988 Posts: 2 ✭✭

    I have the same problem, is there a solution? The M365 settings are correct, the error by myside can be excluded. I'm about to evaluate the product, this would be important for it to work. Thank you!

    Best

  • Peluzgz
    Peluzgz Posts: 1

    Check your licence M365 is Exchange online Plan 1

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