I am trying to print remotely but my printer will not print the document. I have clicked on acitvate team viewer printing. I select my printer to print to and the printer appears to receive the document but does not print it. I need help
Hi @BILLBASS,
Thank you for raising the question on TeamViewer Community!
May I ask you to check the setting on Printer 🖨 please?
When you are about to start Printing, is the Print To option or the Printer option greyed out?
If so, 👉 please go to TeamViewer - GearWheel ⚙ (Top right corner) - Advanced - Advanced network settings - default document format XPS - tick ✅, then try again for printing please.
Meanwhile, would you mind also checking the setups and trying the trouble shooting steps from the following knowledge articles 📖:
I hope the information would be helpful and the issue would be fixed on your side! 🤞
Kindly keep us posted about the result!
Best regards,
Ying_Q