It is showing as Free license(non-commercial use only)

dineshsm

We have purchased license of 10 concurrent users. But, it is showing as "Free license(non-commercial use only)" . Why it is showing this message inspite of commercial license? Kindly look into this.

.Carol.fg.

Hello @dineshsm ,

Welcome to the TeamViewer Community! 🎉

👉 Please double check if your account (and Company Profile) are activate with the correct license. Also, please make sure that your license is still valid.

You can double check the activation process on article:

https://community.teamviewer.com/English/kb/articles/108658-activate-your-premium-corporate-license

If problem persist, we advise you contact our support team directly by phone or chat:

https://www.teamviewer.com/en-us/customer-support/?sales#middle-card

I hope this information can help you 🍀

Best,

Carol