BUG: TeamViewer 15.38.3 shows no ID number or password on upgrade

AlexFogerty

Hi guys,

When we upgrade from TeamViewer version 15.37.8 to version 15.38.3 we lose the ID number, password, and it says no internet connection.

We have noted that when it is upgraded to 15.38.3 the proxy settings change to "Automatically detect settings", but on changing it back to "No Proxy" it then says there is an internet connection ("Ready to connect") but we still don't see a ID number or password despite restarting the TeamViewer service or rebooting the computer.

Installing version 15.37.8 everything bursts back into life, with an ID number, password and an internet connection showing.

I assume that the latest version has a bug in it?