to cancel my teamviewer subscription.

IK_47 · 2023-02-23T15:32:29+00:00

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I would like to cancel my teamviewer subscription. I'm privat person, but seem to me, I registered as company. I paid 401,98 EUR for 2022 and don't caceled my subscription, because of it required in advance. Can anyone help me figure out how to do cancelation. The TeamViewer hungarian site doesn't have proper guidelines THX!?

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JeanK

Hi @IK_47,

Welcome to the TeamViewer Community!

You can cancel any TeamViewer license by submitting a ticket.

How to submit a ticket?

You can submit a ticket via the following link: Submit a ticket

⚠IMPORTANT⚠

If you have not activated your license on your TeamViewer account, you won't be able to access the ticket portal. Instead, it will redirect you to the TeamViewer Community. Therefore, it is very important to activate the license on your TeamViewer account to be able to access the ticket portal and cancel your license.

Depending on the license you have, please follow the activation instructions here:

I hope this could help. 🍀

/JeanK