Some computers are requiring passwords for Easy Access and others are not

JaySmith
JaySmith Posts: 3
edited April 2023 in General questions

We have dozens of computers set up with TeamViewer Host. They are all logged in and assigned Easy Access to the same account. This account is also being used to log into the client that is connecting to them.

The hosts do not have a password configured in the "settings - Advanced - Personal password" section.

The client does not have a password saved in the saved computers properties.

Several of the Hosts still required a password for remote access but not all. They are all configured the same as far as I can tell.

These computers sometimes need remote access whole there is no one sat at the computer to hand out the password.

How do we stop these rogue Hosts demanding the password?

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