No Audio, Video Option Available During the Session

AwesomeDemonic
AwesomeDemonic Posts: 1
edited June 2023 in General questions

Greetings! I remember last time I used teamviewer there used to be options to enable audio (i.e., Headset Icon) or video (i.e., Camera Icon) during the session. But after the latest update I no longer see those options.


Best Answer

  • Nadin_W
    Nadin_W Posts: 881 Moderator
    Answer ✓

    Hello @AwesomeDemonic,

    Thank you for your question and welcome to our Community! ✨

    We have made some changes to our remote session features set so that free users can no longer use VoIP, video, and chat during remote sessions.

    For more information on this topic, please, have a look at our announcement: TeamViewer Remote’s Free Version Redesign

    Please let us know if you have any further questions.

    Have a great day!

    Nadin

    German Community moderator 🖤 Moderatorin der deutschsprachigen Community

Answers

  • Nadin_W
    Nadin_W Posts: 881 Moderator
    Answer ✓

    Hello @AwesomeDemonic,

    Thank you for your question and welcome to our Community! ✨

    We have made some changes to our remote session features set so that free users can no longer use VoIP, video, and chat during remote sessions.

    For more information on this topic, please, have a look at our announcement: TeamViewer Remote’s Free Version Redesign

    Please let us know if you have any further questions.

    Have a great day!

    Nadin

    German Community moderator 🖤 Moderatorin der deutschsprachigen Community