Connect to smartphone

Rudesco

I want to connect my Windows PC to an Android and/or Apple smartphone and take over their screen so I can work on it myself. Which app do they have on their smartphone and what do I work with on my PC? Please provide the full working method

Akiho

Hi @Rudesco,

Welcome to the Community and thanks for the post!

On mobile devices:

For remote sessions to mobile devices, please use either the TeamViewer QuickSupport or the Host app on Android devices whereas the TeamViewer QuickSupport app on iOS devices

• Please note that due to Apple's restrictions, only screen-sharing is possible when connecting to iOS devices at the moment.
• For remote control for Android devices, you may find useful information from our community articles. Kindly go through the following articles for more information on the topic:
  • FAQ : Remote control for Android
  • Supported manufacturers for remotely controlling Android devices

On Windows device:

In order to initiate outgoing connections from the PC, you can install the TeamViewer Full Client from the download page. Detailed information on the installation as well as the remote session can be found here:

• Download and install TeamViewer Remote
• Connect via ID and password

Hope you find this helpful.

Kindly provide us with more information if you encounter a specific issue.

Best,

Akiho

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