Can't stay signed in with latest version v15.57.5

AlbertL · 2024-09-12T16:25:23+00:00

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Hi,

I recently updated to the latest version and now after quitting TeamViewer and re-opening it, I get logged out despite having checked the "stay logged in" box. I tried reinstalling, clearing configuration settings, logging out and back in multiple times…

Downgraded to v15.54.5 and now it works again so there likely is some kind of regression.

OS: macOS 14.6.1

Let me know if you need more information.

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TeamViewer 15

Comments

SwampDude

I'm having the same problem (15.61.4 / Windows)

.Carol.fg.

Hi all!
Thanks for reaching out to our Community!

AlbertL, snige, EtaCarinae, tgeamviewerasdf, JBVC please make sure you're using:

the newest version of TeamViewer: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/download-and-installation/update-teamviewer/
the new TeamViewer Remote UI when doing the sign in: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/get-started/switch-to-the-new-interface/

Let us know how it goes and if you need any further help.
Best, Carol

JBVC

I'm having this problem in 15.61.4 in Windows.

tgeamviewerasdf

Same problem with 15.61.3 on Windows. I have to login about once every 24 hours.

EtaCarinae

Problem still persists with version 15.61.3 (be50f8f72df) be it Windows 11 or 10.

snige

I have the same issue with Version: 15.57.5 (1b6ab76289d) Date: September 3, 2024 at 12:13 PM GMT+1
when running on windows 10 OS version 10.0.19045 build 19045