Why no one is responding my ticket!!!!

HJuice

I made a support ticket for something urgent that happened with my account and no one is responding to me, could someone tell me why this is? Are you on vacation or how long does it take for a ticket to be answered?

JenW

Hi @HJuice,

We're sorry to hear about your experience with TeamViewer.

In the meantime, did any agent come back to you regarding your ticket?

If not, we invite you to send us the ticket number via Private Message.

Best,

Jen