Assisting a friend who i set up with Single User Team viewer. Successfully used in the past, however he is now having trouble logging in. The "invalid user name/password error" is displaying with an error code that I cannot track down via google. (mWTepuhE4Ut-1-A5-53-4R7)
We have attempted to reset the password, which works without issue. However we still get the same error. If it is the users 2-factor that failing - hope can I test this, since I cannot manage the account … since I cannot authenticate
- upgraded the app
- attempted login through web app as well, same outcome
- using a well equipped pc with win11
