I don't have remote control of the console. The add-on is not visible. The install button does nothing. I manually installed the universal add-on, but the system keeps asking for it. It suggests contacting support. Support, please help.
Hi @vas76,
Welcome to the TeamViewer 😊
It appears that Vontar is not listed in our official article on supported manufacturers, which means we cannot guarantee full remote-control functionality with TeamViewer on this device.
Here are useful resources for supported manufacturer and operating systems:
Supported manufacturers for remotely controlling Android devices
Supported operating systems for TeamViewer
Having said that, you can still try installing TeamViewer directly from this link: Android download | TeamViewer
Here are related articles:
FAQ : Remote control for Android
Universal add-on for Android
Hope this helps!
Best,
Chisa
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