A particularly bad mess that TeamViewer is in !!!

I have been in the new interface for some time .

But today I urgently need to adjust some of the complex and Advanced settings I am familiar with.

Hitting the cog wheel to make these settings I am familiar with I was totally lost! They had all gone ! ! !

And a page with vertical list of options gave me NONE of the COMPLEX I desparately needed to support an elderly friend who was in a mess!

I have had to reverse to the old interface to make the settings alterations I urgently needed to!

Where are all the settings previously available in this picture ? ? ?

? ? ?

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ElifG

Hello @Zaphire,

Thank you for your reply and the details you have provided.

Below, is the guidance on how to get to Advanced Settings from the main page:

Step 1: Click on the Gearwheel.

Step 2: Hover over to the left, so that the Settings modal appears, and click on Advanced Settings.

Hope this is helpful. Please let us know if you need further guidance.

Best,

Elif

Zaphire

Elif,

No! No! No! You just don't get it ! ! !

The Advanced in the above picture is IN THE OLD INTERFACE! That I've been used to for years!

"all of the settings of General, Account, Security, Remote control, Meeting, Audio conferencing, Video, Custom invitation, Advanced" as mentioned above CANNOT BE FOUND NOW IN THE NEW INTERFACE ! ! !

WHERE ARE THEY? Have I missed something ?

Why is this and why are they NOT AVAILABLE IN THE NEW INTERFACE and can it not be corrected ? ? ?

If you cannot understand this please refer this to a senior specialist!

Zaphire

Thank you Elif for your response!

I do not think you understand my point!

The New interface is quite unintuitive to those with long experience in the computer world!

To rephrase my question.

Where do you find all of the settings of General, Account, Security, Remote control, Meeting, Audio conferencing, Video, Custom invitation, Advanced and their expansion to sub-settings in this window accessed by the Admin settings on the blue left bar of the New interface?

Because nothing in this window that I can see allows any access to any of the complex settings in the Old TeamViewer options interface!

Regards,

@zaphire

ElifG

Hello @Zaphire,

Welcome to TeamViewer Community!

Thank you for your post.

Do you mean the Advanced Settings that are shown below? You can reach them from the options screen you shared by selecting Advanced at the bottom from the navigation pane on the left. You can view all options by scrolling down:

Hope this was helpful. Please let us know if we can assist you further.

Wishing you a great week!

Best,

Elif

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