How to enable unattended remote access from Mac to Android?

jamstock

I have a Macbook Pro and want to control an Android phone remotely whilst the phone is unattended and not with me.

When I try to connect to the phone from my Mac, I have to accept the connection on the phone (it shows “Waiting for the participant to accept the request”). On the phone it says "Start recording or casting with Host?" I have to click "start" to connect. If I am not with the phone, I am not able to connect.

I want to enable unattended access so that I can connect from my Mac when the phone is not with me. Please help. Thank you.

Chisa_R

Hi @jamstock,

Thank you for your additional information😊

It appears that Redmi, manufactured by Xiaomi, is not officially supported by TeamViewer. As a result, we cannot guarantee full compatibility with TeamViewer's unattended access features. Here is the referenced article: Supported manufacturers for remotely controlling Android devices

You can still check this article to ensure no configuration steps for unattended access were missed on your remote device (Redmi A5):

https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/mobile/android/remote-control-an-android-device-via-unattended-access/#:~:text=the%20Play%20Store.-,On%20the%20remote%20Android%20device,-Step%201%3A%20Download

After completing the initial setup, the Redmi A5's TeamViewer device ID should appear under All managed devices in your TeamViewer account. When you click it, the option for Easy access should be available.

Please also make sure that:

• The Host module on your Redmi A5 and the Full Client module on your MacBook are both up to date: Update TeamViewer
• Both modules have been restarted after updating

Additionally, here’s a related article about the Universal Add-On. Please check whether it’s properly installed on your Redmi device.

Universal add-on for Android

This covers everything we can suggest at this point. However, as mentioned earlier, the issue may be due to compatibility limitations with your Android device.

Best,

Chisa