Logout Windows session

JADA Posts: 3

I lost the connection all the time when i try to logout the windows session while i installed same version on the client, it's very embarrassing, can you help me ?


  • JADA
    JADA Posts: 3

    Any idea ?

  • Esther
    Esther Posts: 4,057 Former Community Manager

    Hi @JADA

    Are you working on a server and are you connecting into a running RDP session? 

    Can you explain you issue a little bit more in detail?

    Thank you,




    Former Community Manager

  • JADA
    JADA Posts: 3


    No no, i'm not running teamviewer in a RDP session. 

    Just used on a local session and the user is administrator of his machine, but when i logout the windows session i lost the connection to the computer

    The service TeaViewer is work well, but the version teamviewer is a QuickSupport, it's maybe for that ?

    But this problem is not found on all computer, i don't know why.