On ios the business license does not work out after 5 minutes
Good afternoon! I have purchased the License Business 12 version, and I used it on ios, but at the same time on my device the application version was updated to 13, but continued to work without problems, then a few minor updates were installed, and after the last update when connecting to my contacts gives out that I use the program for commercial purposes and gives only 5 minutes for work !!! but I have a license that should allow me to connect with mobile devices on a PC. what to do, I am experiencing problems !!! and bear the losses !! I ask to help and deal with the problem! (on devices ios there is no possibility to roll back to the previous version of TV)
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Bondarenko Alexander
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Comments
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I have the same/similar problem
I am getting unable to connect (maximum session duration reached) or free session notice (NON-COMMERCIAL USE ONLY) when using TV on my iPhone.
I have business account, it is activated & management console shows the iPhone installation.
Can anyone help?
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Hello csmart1971,
Thank you for your message.
On the following link, you will find plenty of information regarding this issue:
For unlimited access, you need to purchase a license.
Here the link to get more information about our licenses: https://www.teamviewer.com/en/buy-now/
I hope this could help you.
Cheers,
Jean
Community Manager
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