installation on MacBook Air

christianbermud Posts: 1
edited May 2023 in General questions

Hi everyone,

I am trying to install TV 12 on a MacBook Air, I have already downloaded TV 11, but when I try to catch a Windows PC with TV on my my Mac, a message pops up saying "your partner has a new version, do you want to actualice it, it is available". I click  "yes", but then it continues loading  without stoping.

Is there anything I can do to resolve this problem?

Thank you very much for your help.


  • Julia
    Julia Posts: 290 Staff member 🤠

    Hi christianbermud,

    Thank you for the post.

    Which Mac OS is installed on your computer?

    Senior Support Engineer - 2nd level Support
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  •  If you are trying to install some application on your MacBook Air and the application is not working properly on your MacBook Air it then you should click at this link Apple Support Number. Here at this link, you will not only get to know why you are facing this problem but also you will get the solution to this problem.