TeamViewer not downloading my license key

Sc0tTy
Sc0tTy Posts: 4
edited May 2023 in General questions

For some reason TeamViewer is not downloading/accepting my license.
How can I fix this?

TeamViewer not downloading my license key - TeamViewer Community.png

 

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  • Esther
    Esther Posts: 4,051 Staff member 🤠

    Hi @Sc0tTy

    I checked your account and your license has been successfully added to your TeamViewer account.

    It is possible, that it takes some minutes until the Management Console is changing the wording-status from "free" to "Premium", but I can confirm, that all your connections will be licensed when you are logged in with you account. 

    Thank you for posting,

    Esther

    Former Community Manager

  • Sc0tTy
    Sc0tTy Posts: 4

    Hi @Esther,

    I'm not sure if you changed anything but I added the license last week.
    So I figured that it would be fixed by now.

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