Account termination

Janedoe

My subscription is due to automatically renew on Jan 6, 2020,
My invoice number is **Please do not post TeamViewer IDs**
My license number is **Please do not post personal information**

I want to cancel this subscription and delete my account as I would not need to use your service anymore after Dec 28 this year.

Talked to your sales representative before already but they were not helpful.

Please let me know what I should do to cancel this renewal and how do I delete my own account. I logged in to my account, the delete button is not there.

Thank you in advance for your assistance.

Yuri_T

Hi @Janedoe ,

Thank you for your post.

If you wish to terminate your subscription, please submit a ticket at the latest 28 days prior to the renewal date. After that, the subscription will renew for another 12 months and you can enjoy using TeamViewer as usual.

For more information, please read this article.

I apologize for any inconvenience caused.
All the best, Yuri