I lost my account.

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kangwhiwon
kangwhiwon Posts: 1
edited May 2023 in General questions

Hello.

I'm using licensed teamviewer and I lost my account.

I try to reset password in this page

https://login.teamviewer.com/LogOn#lost-password

I can't recive reset mail.

I create new account in order to write this question

how can I reset the password?

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  • Ying_Q
    Ying_Q Posts: 2,625 Moderator
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    HI @kangwhiwon,

    Thank you for your post and we are sorry to hear your account is lost.

    In order to assist your inquiries on finding your TeamViewer account, kindly contact TeamViewer Support Team and please have your license information ready.  

    Hope your issue can be resolved soon.

    Regards

    Ying_Q

    Community Moderator/中文社区管理员