Can not install TeamViewer - Installation hangs and ends with error

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rdpk7
rdpk7 Posts: 6 ✭✭
in General questions

Hi,

I'm trying to install TeamViewer on  a Laptop with Windows 10 Pro 2004 but the instalation hangs on this step "Copy to C:\Program Files (x86)\TeamViewer\tvinfo.ini" and after a lot of time I receive the following error from TeamViewer setup and the setup rolls back:

---------------------------
TeamViewer Setup
---------------------------
Error:
An error occured during the installation.
Installation aborted!
---------------------------
OK
---------------------------

Here is the full installation log until the moment the installation hangs:

Create folder: C:\Users\Mary\AppData\Local\Temp\TeamViewer\TVInstallTemp
Create folder: C:\Program Files (x86)\TeamViewer\TVExtractTemp
Extract: tvfiles.7z... 100%
Delete file: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tvfiles.7z
Extract: tvfilesx64.7z
Delete file: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tvfilesx64.7z
Extract: tvfiles_printer_WithPDFSupport_x64.7z
Delete file: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tvfiles_printer_WithPDFSupport_x64.7z
Delete file: C:\Users\Public\Desktop\TVTest.tmp
Delete file: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TVTest.tmp
Create shortcut: C:\Users\Default\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk
Create shortcut: C:\Users\R\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk
Rename: C:\Users\Mary\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk->C:\Users\Mary\AppData\Local\Temp\TeamViewer\TVInstallTemp\TVFile3.bak
Create shortcut: C:\Users\Mary\AppData\Roaming\Microsoft\Windows\SendTo\TeamViewer.lnk
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\CopyRights_DE.txt->C:\Program Files (x86)\TeamViewer\CopyRights_DE.txt
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\CopyRights_EN.txt->C:\Program Files (x86)\TeamViewer\CopyRights_EN.txt
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Lizenz_TeamViewer_DE_unicode.txt->C:\Program Files (x86)\TeamViewer\Lizenz_TeamViewer_DE_unicode.txt
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Lizenz_TeamViewer_EN_unicode.txt->C:\Program Files (x86)\TeamViewer\Lizenz_TeamViewer_EN_unicode.txt
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer.exe->C:\Program Files (x86)\TeamViewer\TeamViewer.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Desktop.exe->C:\Program Files (x86)\TeamViewer\TeamViewer_Desktop.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Service.exe->C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\uninstall.exe->C:\Program Files (x86)\TeamViewer\uninstall.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_StaticRes.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_StaticRes.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tv_w32.dll->C:\Program Files (x86)\TeamViewer\tv_w32.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tv_w32.exe->C:\Program Files (x86)\TeamViewer\tv_w32.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tv_x64.dll->C:\Program Files (x86)\TeamViewer\tv_x64.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\tv_x64.exe->C:\Program Files (x86)\TeamViewer\tv_x64.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Note.exe->C:\Program Files (x86)\TeamViewer\TeamViewer_Note.exe
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\outlook\TeamViewerMeetingAddIn.dll->C:\Program Files (x86)\TeamViewer\outlook\TeamViewerMeetingAddIn.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\outlook\ManagedAggregator.dll->C:\Program Files (x86)\TeamViewer\outlook\ManagedAggregator.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\outlook\TeamViewerMeetingAddinShim.dll->C:\Program Files (x86)\TeamViewer\outlook\TeamViewerMeetingAddinShim.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\outlook\TeamViewerMeetingAddinShim64.dll->C:\Program Files (x86)\TeamViewer\outlook\TeamViewerMeetingAddinShim64.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\teamviewer15.otf->C:\Program Files (x86)\TeamViewer\teamviewer15.otf
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Printer\teamviewer_xpsdriverfilter.cat->C:\Program Files (x86)\TeamViewer\Printer\teamviewer_xpsdriverfilter.cat
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Printer\TeamViewer_XPSDriverFilter.gpd->C:\Program Files (x86)\TeamViewer\Printer\TeamViewer_XPSDriverFilter.gpd
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Printer\TeamViewer_XPSDriverFilter.inf->C:\Program Files (x86)\TeamViewer\Printer\TeamViewer_XPSDriverFilter.inf
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Printer\TeamViewer_XPSDriverFilter-manifest.ini->C:\Program Files (x86)\TeamViewer\Printer\TeamViewer_XPSDriverFilter-manifest.ini
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Printer\TeamViewer_XPSDriverFilter-PipelineConfig.xml->C:\Program Files (x86)\TeamViewer\Printer\TeamViewer_XPSDriverFilter-PipelineConfig.xml
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\x64\TeamViewerVPN.cat->C:\Program Files (x86)\TeamViewer\x64\TeamViewerVPN.cat
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\x64\TeamViewerVPN.inf->C:\Program Files (x86)\TeamViewer\x64\TeamViewerVPN.inf
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\x64\TeamViewerVPN.sy_->C:\Program Files (x86)\TeamViewer\x64\TeamViewerVPN.sy_
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\x64\TVMonitor.cat->C:\Program Files (x86)\TeamViewer\x64\TVMonitor.cat
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\x64\TVMonitor.inf->C:\Program Files (x86)\TeamViewer\x64\TVMonitor.inf
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\x64\TVMonitor.sy_->C:\Program Files (x86)\TeamViewer\x64\TVMonitor.sy_
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\Printer\x64\TeamViewer_XPSDriverFilter.dll->C:\Program Files (x86)\TeamViewer\Printer\x64\TeamViewer_XPSDriverFilter.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_en.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_en.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_de.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_de.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_es.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_es.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_da.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_da.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_fr.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_fr.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_it.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_it.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_nl.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_nl.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_pt.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_pt.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_sv.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_sv.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_fi.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_fi.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_no.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_no.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_ja.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_ja.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_ru.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_ru.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_ko.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_ko.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_cs.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_cs.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_ar.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_ar.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_zhCN.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_zhCN.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_pl.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_pl.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_tr.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_tr.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_bg.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_bg.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_el.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_el.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_he.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_he.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_hr.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_hr.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_hu.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_hu.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_id.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_id.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_lt.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_lt.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_ro.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_ro.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_sk.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_sk.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_sr.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_sr.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_th.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_th.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_uk.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_uk.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_vi.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_vi.dll
Rename: C:\Program Files (x86)\TeamViewer\TVExtractTemp\TeamViewer_Resource_zhTW.dll->C:\Program Files (x86)\TeamViewer\TeamViewer_Resource_zhTW.dll
Rename: C:\Program Files (x86)\TeamViewer\Lizenz_TeamViewer_EN_unicode.txt->C:\Program Files (x86)\TeamViewer\License.txt
Rename: C:\Program Files (x86)\TeamViewer\CopyRights_EN.txt->C:\Program Files (x86)\TeamViewer\CopyRights.txt
Rename: C:\Program Files (x86)\TeamViewer\Lizenz_TeamViewer_DE_unicode.txt->C:\Users\Mary\AppData\Local\Temp\TeamViewer\TVInstallTemp\TVFile141.bak
Rename: C:\Program Files (x86)\TeamViewer\CopyRights_DE.txt->C:\Users\Mary\AppData\Local\Temp\TeamViewer\TVInstallTemp\TVFile142.bak
Rename: C:\Program Files (x86)\TeamViewer\x64\teamviewervpn.sy_->C:\Program Files (x86)\TeamViewer\x64\teamviewervpn.sys
Create shortcut: C:\Users\Public\Desktop\TeamViewer.lnk
Create shortcut: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\TeamViewer.lnk
Installing TeamViewer service C:\Program Files (x86)\TeamViewer\TeamViewer_Service.exe
"C:\Program Files (x86)\TeamViewer\TeamViewer.exe" api --install
Copy to C:\WINDOWS\Fonts\teamviewer15.otf
Rename: C:\Program Files (x86)\TeamViewer\teamviewer15.otf->C:\Users\Mary\AppData\Local\Temp\TeamViewer\TVInstallTemp\TVFile154.bak
Copy to C:\Program Files (x86)\TeamViewer\tvinfo.ini

 

Could someone help with this problem?

 

Regards,

rdpk7

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  • TDF1
    TDF1 Posts: 1 Newbie
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    image_2024-05-14_004218751.png

    I'm getting the same thing

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