unable to upgrade account from free to business via activation link

robiuankenoby

I bought a license but I even if a click on the link I cannot upgrade my account. I tried to uninstall teamviewer and then install it again but nothing changed. After some hours, opening teamviewer I discovered that the version changed from fre to evaluation. Somebody can help me? Thanks

Fiona_G

Hi @robiuankenoby,

Thank you for your message and welcome to our community.?

If you have purchased a business license, please kindly check out our Knowledge Base article - How to activate your license.

Alternatively, please contact our support team via phone.

I hope this information would be helpful.

Best regards,

Fiona