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No activation mail received

I have purchased remote access license and received the confirmation e-mail with the order number, but I haven't received the invoice/activation email till now.

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  • Fiona_G
    Fiona_G Posts: 689 Staff member 🤠

    Hi @Khaledhelmy87,

    Thank you for your post and welcome to our community.

    TeamViewer's system shows the activation email has been sent successfully. Please kindly check your spam folder as well and activate your Remote Access Plan appropriately.

    If you still couldn't receive it, please reach out to us for further assistance.

    Best regards,

    Fiona

    Fiona_G