No activation mail received

Khaledhelmy87

I have purchased remote access license and received the confirmation e-mail with the order number, but I haven't received the invoice/activation email till now.

Fiona_G

Hi @Khaledhelmy87,

Thank you for your post and welcome to our community.

TeamViewer's system shows the activation email has been sent successfully. Please kindly check your spam folder as well and activate your Remote Access Plan appropriately.

If you still couldn't receive it, please reach out to us for further assistance.

Best regards,

Fiona