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Software not recognising I bought a license

Hey,

I was not able to submit a ticket to Teamviewer, because the "submit a ticket" link directed me to the community forum. So here I am...

Basically if you see the screenshot, the problem is I already bought the license, so does that mean I need to do anything until the system recognises an update?

Thanks,

B&HScreen Shot 2020-08-08 at 10.32.56 am.png

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