Account shows unpaid even after uploading proof of payment twice.
Comments
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Hi @Harpreet,
Thank you for your post.
You have to activate the subscription license for the account you want to use. Please kindly check out - How to activate your license.
If the issue continues, please call our support team to get support individually.
I hope the information would be helpful.
Best regards,
Fiona
Fiona_G0 -
Having the same issue, I uploaded Proof of Payment about a week ago, but it still appears unpaid. Subscription license is already activated.
If the licences are revoked because of this it would be catastrophic. Are there any other suggestions?
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