Commercial use - Connection time out

Good day!

I ask you to unblock my account. For some reason, it was considered commercial by you. I had thoughts of transferring it to commercialization, but due to the virus, it became impossible in the absence of a client base. You can be convinced of this by the fact that I have communication only with two computers - my friends, who regularly require my help. Please unblock my account.

Inception is grateful

Sincerely.

Igor

I have the same problem.

Have the same issue, I think this is my second or third time getting that, need to contact support and tell them you are not doing any commercial use, and hopefully, they remove it

Seems like now support is only if you have commercial license.. so not sure how are we suppose to tell them that we don't have any commercial use going on

Looks like the timeout is set on establishing the connection:

CreateClassicSession::HandleRequestRouteResponse(): Response: CONNECT@RouterIp=xxx.xxx.xxx.xxx Timeout=59

Why? Fix this already!

I am this problem too, how i can fix? :) thank you Marco

Hello guys,

is there any solution against the frecvently disconnection issue by the NOT COMMERCIAL USED free version? Every 1 minutes will be disconnected since about 8-9 days, without the tipical "buy a comercial licence" message, as it was in the past always...

This problem persists all 5-6 months since approx. 4 years, always the same situation: after contacting the support the account will be after about 1-2 weeks reestablished (but sometimes takes SOME WEEKS or MONTHS till the support gives a feedback and changes the prohibiting of usig free again, get the connection free, what is more then very frustrating!!).

At the moment I have the same situation again, for days no one has reported back from support, or just solves the problem ... :-(

For a long time I have had the impression that TeamViewer is trying to eliminate the free accounts in this way and also force the free users to buy the software.

Shall I look for an alternative because this repetedly issue, or will TeamViewer be able to eliminate this issues?!

Yeah I get this as well. Tried the reset management thing but it did nothing. Tried reinstalling TV but it did nothing.

Has there actually been a solution to this?

I'm not getting the msg about commerical use Just a timeout after less than a minute.

It takes forever to reconnect then. If I try after 3 minutes program complains. I've even waited 10 minutes.

Even if I restart Teamviewer it still complains.

Been using Teamviewer for ages but guess it is time to look for a replacement.

What I liked about Teamviewer was that my family or friends didn't have to install the

whole package. Just TeamviewerQS. Start it. Give me the password. I give them help.

and then we are down.

Oh well! Am really sure Teamviewer wants ALL of us to start paying even though we use

for personal connections to our own or family machines.

Yet another great program going down the drain! :-(

William

I repeat, this has NOTHING to do with the message about commercial use.

I'm Having the same problem..

Hello,

I have been using your free remote support solution for many years, it allows me to teach two generations ... My old father is not very good at computer work, teamviewer is brilliant, he gives me the ability to help quickly. It is the same with my sons ... any problem can be solved quickly even when I'm away from home. I have always been very pleased with your service !! even though I am not a paying customer, I have always recommended your product.

Unfortunately, I have had a problem for several days ... the application disconnects me after a while and a message appears that I use it for commercial use ... I assure you that I only use it in the circle of my family and colleagues.

Please let me know if something can be done about it.

I will be very grateful.

I m using that program for my private thing, and aslo I m connecting with other laptop to help my family members .

To does who have problem to unistall Team Viewer and other software down load revo uninstal make sure you choose option advanced. when ready select all you see the next the select all and delete when done reboot and it have been cleaned

But doing the above post. still i have problem to use Team Viewer as of sunday first time in years never experienced that before maybe technical issue at Team Viewer else please make sure i can use personal again I USE IT ONLY FOR PERSONAL REASON

The problem is same for me...and they don't do anything...