Commercial use - Connection time out

Can't be that. I already sent a statement to them and explained I only use it on my home network and all has been fine. Never had this message before and suddenly so many people are getting it in the same day, so it must be a server problem related to Team Viewer. There is no commercial use message.

I have a very similar issue. I can connect to one of a friend's computer from one of my 2 computers but not from the other.

I have the following message: "A connection could not be established" and it's mentioning that the client I'm connecting to should update his licence. I really don't get it as I can connect normally from my other computer.

Do you think it's linked to the same issue which is in progress?

Thanks for your help.

Ever since I reduced the number of my registered friends in my account to below 15, there has been no timeout yet.

It's funny but this problem does not happen at all if I connect to remote PC from my iPad. Even more funnier is that if I connect to the same remote PC from my PC and from iPad (two parallel sessions to one remote PC), it does not happen either. It's certainly a kind of software bug in Windows client but TV isn't fixing that...

same here. also Connecting from mac to windows 10/ubuntu

Good evening,

Between 0 and 29€90, there is a gap that can be filled.

Could you please provide a license for "enhanced" PERSONAL usage, with technical limitations but proposing the cross platform remote session services for a limited set of devices.

Such a licence could propose for instance :

• 30 managed devices
• No access to server OS
• No access to PRO version of Windows or other ? (to be discussed, but ok if not provided)
• No printing
• No simultaneous/double/parallel connection on a device
• No meeting
• No chat (when helping someone I phone him/her).
• Simplified/limited web management console
• No other unused (at least by me) options...

I don't know what I did tonight to trigger again (third time) the "suspicion". The two first times were when helping friends who appeared to have a "Pro" version of Windows. OK, now I ask them what version they have before connecting. But tonight, connecting from My Linux computer to another Linux computer (Linux Mint personnal PCs, NO RedHat or other servers...), I faced a "limited timed connection".

Thanks !

Charles

They merged thread with a "commercial use thread" for some strange reason. This problem started around 25 february, but they keep merging every thread speaking of "timeouts" to this thread instead, ignoring the real issue.

Wednesday everything was normal, on Thursday I got home and connected from my laptop to my main pc all in my local network. I only use it at home to move files or control it to browse it. Suddenly after 30 seconds it disconnects. There is no Commmercial Use message. When you try to connect again it shows I have used all the time I have and blocks me from connecting again. I wait a bit and connect again and the same thing happens. From what I read here more people suddenly got it, you just merge the messages to the same thread but not even answer the problem! I'm using the beta test versions, I also already filled long ago the form with my details and signed and explained that I'm a home user and not a company or use it for work. So what is the problem this time? I changed nothing on my setup and only log on a laptop to a desktop pc in front of me. It doesn't make any sense. Something you changed is causing this and people no longer can use team viewer. I will try the rest option but it can't be what is happening.

Same problem here and for a lot of people, they are merging this to the commercial use discussion thread. Don't think it's the same because I get no commercial use message, seems something they changed and for some reason are giving problems to the free users. I resent them the email with the form I signed last year stating I'm not using it outside home use, which is my case.Only have a laptop connect mostly to a pc to move files and browse some pages. Don't have windows server installed anywhere, so don't understand why this is happening. Seems to be a global problem and they are not replying to our messages on why this is happening.

Hi i'm have a problem with My account, i can't connect with My PC because My sesson don't use comercial... And i miss connected with My PC.. Is prívate.. My PC.. help

Reset management page does nothing. It just asks for account authorization and when you press approve it goes to a blank page...

This silence from the Teamviewer team reminds me of the situation where Garmin servers were hacked a couple of months ago... I hope it is only my imagination. But this update to latest teamviewer -> commercial activity suspected -> 30 secs timeout problem has been going on since 10 days and i had all these errors happened exactly in this order. So i believe all these errors are related to each other and this is the same bug that's why Teamviewer merged all these subjects together.

But i sincerely hope that this is not something related to suspicious activities or hacks. I changed my password in any case.

I tried with Firefox and Chrome on Windows and OSX. None of them worked...

Hi, ALL

Just in order to appreciate how wide the problem spreads (*), we could tell each other in what country we are.

(*) Please forgive my bad English,

Michel from...

FRANCE

Hello, I have been using TeamViewer for almost a year to give assistance to friends in Smartworking, until two days ago everything is ok..but since yesterday unfortunately when I connect with any user of the group (10 pc) the connection closes after a few seconds with the words "Your TeamViewer session has expired and will be closed.

What can I do?

TV is broken and they did not fix that disconnect bug for years know. [third party product]. Sorry, they don't seem to care. :-|