Commercial use - Connection time out

Dear Sirs

I'd like to claim that my TeamViewer account is suspected as Commercial, however I'm using it only to access a couple of my own devices and my parents' PCs. I can prove it by providing all the necessary data about each device. Waiting for your comments. Thank You!

I'm so tired of this issue... Installed ** Third Party Product **, works well on all my devices (Windows, Mac, Raspberry, Android). It's missing some features that TeamViewer has, but it's not critical.

The critical is that you instantly losing the ability to connect to your devices because some sort of 'smart' algorithm decides that you're using the software in a commercial way.

Seems it's time to say goodbye.

I received a reset letter. Commercial use does not show, but session time is limited to 1 minute.😪 Time is limited by your free license.

Hello,

recently my teamviewer disconnects after about 2 minutes.

When i try to reconnect i got the message (translated german)

"Connection is locked after timpout.

your license restricts the maximum session time to a partner and immediate reconnects will be blocked.

please try again later or upgrade you license

please try again XX:XX "

So, i am using teamviewer to handle a small club member management pc, standing in the corner without any further periphery attached.

I used the free license around 10 years now and i think it is not against the TOS of free license.

So, what could be the problem and how may i fix this?

any suggestions appreaciated.

kind regards

sven

I use this to basically access two different computers from home. It is personal use. Today, It started timing out after 5 minutes of use. What is the solution for this?

Same issue here.

Hello, sorry but i get the next message

a vostra sessione teameViuwer e scaduta e verrà chiusa

in italian. meaning i can not connect any more my computer. I get connect my computer from me only for check mail but now is not working any more. is possible to do find a solution for this error? is only working the session for 1 minute . Thank you

alessandro comune

your license limits the maximum session duration to a partner, immediate reconnects are blocked.

Please try later or upgrade your license. I use the free version for personal for about 10 of my close friends.

Well. Tried to change my DNS and Teamviewer still kicks me out.

Is this going to be fixed or am I going to have to look for another solution as right now, I cannot use the product.

This computer times out after 1 to 2 minutes after any connection is started. How can i get it reset?

Teamviewer has started logging me out after 1-2 min. I use the free version. Does anyone know why?

Hey, so I've been using a free non-commercial license for at least the past couple years or so and have been very happy with TeamViewer. However today one of my parents (who live in a different city than me) needed a bit of help, so I connect to their PC but then after about a minute I get kicked out. And if I try to connect again, I get the error message in the attached screenshot. Waiting another minute just pushes ahead that counter by one, so if I waited until 13:10 even then the error would just come up again but this time say 13:11.

I did have a similar issue in the past years ago where I got blocked and flagged as using TV for commercial use, but that was because I was using it on WinServer 2012 as part of some labs in college. That issue was resolved and the support team unflagged me and my license was fixed again.

Since that point however, I have never used TV for anything that could be flagging me for commercial use (because I learned my lesson about being careful what to connect to with it). I've only ever connected to Win10 machines.

Can someone please help me out with this? I don't want to have to switch to a different remote access program, but I will if I have to. I've only had good experience with TV so far, so I'm hoping we can keep up that trend.

Any help will be greatly appreciated.

** I just tried attaching the screenshot and I'm getting the error "Request failed with status code 403".

So I'm just gonna type out what the TV error says:

"Connection blocked after timeout.

Your license limits the maximum session duration to a partner, immediate reconnects are blocked. Please try later or upgrade your license.

Connections to this partner will be blocked until 13:06."

Free License: your license limits the maximum session duration?

Hello,

I use teamviewer Private free and get always lockout after 1 Minute.

I only use private computer and private Handy to connect once a week.

I need help with that.

Even while lockout last year where every free account was granted more access my account was Blocked. Any ideas?