The most recent content from our members.
How can I selectively exclude Windows 10 devices from Windows 11 upgrades?
I am a new Teamviewer administrator. I have been able to create and execute simple scripts for Windows devices - and I can create scripts for Apple Macs - but I cannot find where to EXECUTE scripts for Macs. I fear someone is going to tell me that due to Apple MacOS changes in the past couple of versions means that we can…
this might be a silly question, but i would like for all of my clients to auto enroll into monitoring & asset management. from what i can tell now, i have to get a device into my account and then manually add it into monitoring and asset management in the management portal. is there a way to just have it auto enroll in…
We are using Monitoring and Asset Management for our Computers. Our client started a software update (of a 3rd party software) some days ago and we see in screenshots it was successful. But in the assets, we still see the old version of the software. When will we see the actual verison? The computer is active and available…
Bonjour! In my console, if I open a group, some users I have the option of monitoring and some I don't. Why? What can be done to fix this? I'll add a screenshot. Look at the yellow mark! :) Also, I wanted to submit a ticket, but I'm in an infernal loop always bringing me back here. I see the Submit ticket site for half a…
Hi I'm looking to use TeamViewer's Asset Management features to deploy custom software packages we have developed inhouse to our devices, however I can't see where we can upload these? We also may need, from time to time, to run a script automatically after deployment, and finally we have the write filters enabled on our…
Good afternoon Teamviewer community, I am running into issues with pushing the Monitoring software one of my remote computers. The window states " Monitoring & Asset Management activation failed on brand x remote computer (Check failed). How do I troubleshoot and resolve this issue? Thank you!
One of my servers shows 4 patches missing. When I deploy them I get an email shortly afterward saying the patch failed. I then log into the server to see if I can manually patch those via windows update and it says the patch has already been applied. I'm wondering, how often does teamviewer check in with the remote…
Hi There, I am currently evaluating the remote monitoring and asset management tool for our charity. We already use TV for remote support, but are looking for an improved asset management tool to keep track of around 200 devices. I can't see anywhere to be able to add a field to the list of assets - for example in addition…
I am using Monitoring & Asset Management with Cooperate license. I am trying to use Teamviewer API to get the information to create report including inventory of device hardware and software list. I tried /api/v1/devices, /api/v1/devices/{id}/sensors, /api/v1/monitoring/devices, /api/v1/patchmanagement/devices, these API…
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