Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account and connect with other users!
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
Remote access solutions have become indispensable for businesses and individuals alike. Whether it's troubleshooting technical issues, accessing files, or collaborating with colleagues, the ability to remotely connect to devices is invaluable. However, as convenience increases, so do security concerns. One of the primary…
Protecting yourself from invoice scams is crucial in today’s digital age. Here are some practical tips to help you stay safe. Verify the sender is TeamViewer Always check the sender’s email address. Scammers often use addresses that look similar to legitimate ones but may have slight variations. For invoices, TeamViewer…
TeamViewer continues to be the trusted solution for secure remote access and support, maintaining the highest privacy and security standards. With our legacy of reliability, we are proud to introduce TeamViewer AI Services. TeamViewer AI Services built upon our secure foundation to revolutionize your remote support…
Dear TeamViewer users, We are excited to announce a new feature for remote connections with TeamViewer: Remote guidance for iOS devices. This innovative addition allows supporters to provide real-time assistance to iOS users through a picture-in-picture window, enhancing the support experience. What is a picture-in-picture…
Hi, we have a new Tensor license with SSO and i've setup SSO with Entra ID and also setup the SCIM. The user is provisioned with the correct group so the SCIM seems to be working. The SSO is setup like described in the manual and the domain is verified. When the user tries to login the user is presented a screen to create…
I just replaced my old tablet with the one I'm on right now writing this. I just logged into this community after having tried to login to my teamviewer app and web app (free version). Neither would allow me to and I keep getting an error code. I don't know what the error code stands for and I can find nothing on it. Error…
I am using the free version of TeamViewer. I am trying to provide remote support for my technologically challenged mother who lives 2,000 miles away. When I send her an invite for a remote session, we cannot get the computers to connect. She can open the invite on her end but the computers never connect. Any suggestions?
Hi, I have installed and configured and also used TV the first time today in Nvidia jetson Xavier, but after restart Im getting this issue: teamviewerd.service: Can't open PID file /var/run/teamviewerd.pid (yet?) after start: No such file or directory Please tell me why and how to fix it, it is of extreme importance !
Hello. I performed Migration as TeamViewer required and now can not connect to my Android phone from web or iPhone versions of TeamViewer. When android is online, than I can start Chat only, when it is "yellow" (in sleep mode), than it is seen as "offline". There is no problem co connect from my MacOS version of…
Hi When adding a new account to Outlook (Android), the Teamviewer screen turns black... This problem has existed for several months. Any help, thanks
I have multiple computers on the same network running a teamviewer 8 software. I do have a requirement to transfer same files occasionally to all computers. However currently i am doing it by file transfer feature of each Team viewer connection. Is there a way to transfer the files to all computers at the same time using…
I DEMAND THAT YOU CANCEL MY SUBSCRIPTION AND STOP RENEWING ME WITHOUT NOTICE. YOU CLAIM TO SEND ME NOTICES BUT I NEVER RECEIVE THEM. THEN WHEN I GET THE CHARGE AND TRY TO CANCEL YOU TELL ME THAT I HAD TO CANCEL 28 DAYS PRIOR. YOU HAVE DONE THIS TO ME PREVIOUSLY WITH A DIFFERENT ACCOUNT AND IN THAT INSTANCE, NO NOTICE WAS…
Dear TeamViewer Community, Starting October 2024, TeamViewer Free users who haven’t already upgraded will move to our new interface. This ensures they have access to the latest features and enhanced security. Please note: For a limited time, you can switch back to the classic interface if needed. Benefits of the new…
Dear TeamViewer Community, Apple’s latest macOS 15, named Sequoia, introduces some new security features that will impact the TeamViewer user experience. To ensure smooth remote access and avoid interruptions, please review the following changes and recommendations when using TeamViewer on macOS 15. Note: This applies to…
At TeamViewer, transparency around cybersecurity has always been a top priority. As cyberattacks continue to rise globally, we’re committed to keeping you informed and protected. That’s why we’re excited to announce a new feature: email push notifications for our security bulletins. You can now subscribe to receive…
Hello everybody, We are delighted to announce that our Support Forum is getting new badges! Why were our badges revamped? To make your journey through the Community ranks even more astonishing, we have created a brand-new gamification system for our Support Forum's badges. Our new badge system will support your journey…