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TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Hi all, Hoping that you enjoyed pleasant holidays despite the trying circumstances, we would like to send our best wishes for a Happy, Healthy New Year to all of you! Core to the earlier announced deprecation of legacy versions 8-10 is our commitment to always ensure the best possible security for the connectivity…
I have been using teamviewer since 2019 with great success to help my mom remotely from time to time. Obviously some big changes were made without thoroughly close loop testing and I have had nothing but trouble to the point I am not able to use it. The biggest problem was the requirement to login, it keeps flagging a…
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Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hello, could you please finish implementing the display of the message that the user includes in the support request so that it is shown in the console as it was in the old version? This is one of the quite essential features. Additionally, please add the option to start a CHAT without having to immediately connect to the…
What we are trying to achieve is to have a quick, efficient workflow when a customer calls. Currently, when you customise QuickSupport you have the option to preassign to a tech or not. In our case it is one of two techs that can work on these cases. Ideally we would like to preassign to a group so that either tech could…
Hello, I am trying to solve an issue with one of our users who has the full client. We use it to connect to other users in our organization who have only the host app. The issue is that this particular user is being signed out of TeamViewer after every session he has with a remote computer. Then when he tries to sign back…
TeamViewer requires me to enter the 2FA code EVERY. TIME. I. SIGN. IN. Since the architecture is built around having to trust devices, why does TeamViewer not trust my machine at least for 90 days or such? Why the 2FA requirement at every sign-in?
We're thrilled to announce to all our Community members the launch of our new TeamViewer Stars program!⭐ Our Community thrives because of you, TeamViewer Community members. You are the backbone of our Community, and some of you are exceeding expectations! These dedicated members consistently go above and beyond in our…
