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This section brings together all product updates for every release. Explore what’s new and learn how each change helps you work more efficiently with TeamViewer.
In TeamViewer Remote, we’ve made it easier to assign, organize, and manage devices across your organization. Whether you're supporting five or 5000 devices, the latest improvements give you more control and a clearer overview, all in one place. Let’s walk through what’s new. Assign devices to the company, not just…
Managing users in TeamViewer just became a whole lot simpler. With the redesigned TeamViewer experience, admins now have smarter tools to organize users, assign permissions, and keep everything under control, even as teams grow or change. Whether you’re onboarding new employees or re-structuring your IT setup, user…
TeamViewer Remote just made connecting to your devices faster and more intuitive, whether you're juggling multiple tasks or managing a large fleet of endpoints. With the Device Dock and global search, you can now navigate and connect like a pro. Stay in the flow with Device Dock The Device Dock is your always-on,…
Remote support just got smarter. With TeamViewer AI, you can now harness the power of AI to work faster, document better, and troubleshoot like a pro. Meet your new AI assistants: Session Insights and Tia. Session Insights: Let AI handle the documentation Tired of writing session notes? Session Insights automatically…
Read this Blog post in 中文 | Deutsch | Español | Français | 日本語 / Português Many users begin their journey with TeamViewer out of curiosity or with a very specific use in mind. We want you to gain even more from it by discovering additional ways to use it effectively and unlocking its full potential with the right guidance.…
Tia has long been known as the TeamViewer Intelligent Agent, offering real-time conversational guidance during support sessions. Now, Tia can go even further. With Tia Troubleshooting, Tia moves beyond advice to actively diagnosing and, when approved, resolving issues directly on remote devices. From advice to action: two…
i have subscribed for team viewer but no mail from company and my account still showing free plan
I purchased a subscription and received a response from the for saying, "Your TeamViewer subscription is active." But I have not received any email messages with details about the license or to confirm the account. I opened this account manually, under the same email address. Please let me know what I need to do to…
I have checked SPAM but never got the activation email. The money has been taken from my account but I cannot activate my team viewer and until its activated there is no support available. I'm completely frustrated by the lack of support from such a big company. How to do speak to someone about this ?
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Hello TeamViewer Community, We are integrating the TeamViewer Web API / Session API to allow IT support technicians to connect remotely with clients who need assistance completing digital documentation on our web portal (hdclaims.co.uk). Issue Description: When initiating an embedded remote support session via the Web API…
Hello, I am unable to assign TeamViewer Host on a Samsung Galaxy XCover 5 running Android 14 to my TeamViewer account. Device: Samsung Galaxy XCover 5 Android: 14 TeamViewer Host: 15.81.236 HM Account: Free The Host app reports that the email address or password is incorrect when I try to assign the device. However, I have…
Hi. I want to cancel my subscription. Contact ID [removed per Community Guidelines]
Hi all, We would like to inform you that TeamViewer will sunset the legacy standalone Management Console by the end of 2026. Once this occurs, access to the Management Console will be automatically redirected to the new Admin interface linked below. The new TeamViewer Admin interface This change is due to Microsoft’s…
Managing IT issues is now easier with TeamViewer ONE's new Resolution Center! It provides a centralized workspace where support teams can track, assign, and resolve cases from a single location. With the new case management capabilities in TeamViewer ONE's Resolution Center, teams can manage issues from investigation…
Hi all, We would like to inform you that, as of 25 August 2026, TeamViewer will no longer provide support, maintenance, security updates, or compatibility assurances for TeamViewer Remote Control, TeamViewer QuickSupport, and TeamViewer Assist AR running on iOS 15, iOS 16, iPadOS 15, and iPadOS 16. This change is in line…
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’re making it easier to use TeamViewer’s AI capabilities and give you more control during remote sessions. What’s new AI features are enabled by default for your company. You can turn them off anytime in Admin settings → TeamViewer AI. In Session Insights, the default setting for outgoing connections is set to…
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