Find and share solutions in our Support Forum and Knowledge Base.
Sign in with your TeamViewer account to ask questions, share insights, and unlock the full community experience.
Support Forum Join the conversation and become an expert!
Knowledge Base Explore our Knowledge Base and find solutions.
Changelogs Stay up-to-date with all the latest product updates.
TeamViewer has a brand-new look—and it’s now easier than ever to support your customers, colleagues, and devices from one single platform. We’ve redesigned the TeamViewer experience to bring everything you need into one place, giving you a smoother, more modern, and more powerful interface. Whether you’re a long-time user…
Managing remote devices just got a whole lot simpler. If you regularly provide unattended remote support, you know how important it is to ensure all devices are properly assigned to your company in TeamViewer. We’re excited to introduce a new and super simple way to do just that: the custom Host assignment link. No more…
I'm using the latest version of teamViewer to connect to my Windows 10PC. The connection starts, and I can move the mouse, but the remote screen itself is completely black. The session stays connected. I've already tried basic fixes like restarting both computers and changing the quality settings, but the problem…
Here's an idea, don't make a great product worse! Please GET RID of the orange border and the "End Session" box that as a remote user (I am not a free user by the way!!!), should be able to click the "Got it" button, but I cannot. It doesn't work, and is taking up valuable real estate. Hey! Some computers do not have…
Hello, Suddenly after the latest update, I keep getting the notification that the free version isn't for commercial use whenever I try to connect. Once connected, the session closes after only 1 minute. I've never used TV for anything other than to connect to my home PC whenever there's a workload that my laptop cannot…
I am connecting from my android tab to a win 11 HOST. I think I have setup UNATTENED on my host, but when I see the host on my tab screen, I can't alter anything. What have 1 missed in my setup? Thanks for any help
Hi, We are deploying the latest version of TV remote. We have several machines owned by our company but managed by external partners. Would it be possible to allow an existing TV account from another company to get easy connect feature on a dedicated host or group ? I saw I can add an existing account, but is it only to…
I tried multiple times, but I don't recall my old password. I'm trying to assign my device to my account but I don't remember the old password. There must be some other way to reset it. Please email me instructions to [removed per Community Guidelines]
When I connect to one of my devices, all the others — including the one I just connected — have their audio muted. How can I fix this issue?
Hello, flex here, TeamViewer is still available for use. You can still use this computer from a distance because TeamViewer is still operational.
Hi all, We would like to inform you of an important upcoming update regarding TeamViewer 11 and 12 license holders. As part of our ongoing commitment to delivering secure and high-performance remote connectivity, TeamViewer will officially end support for Versions 11 and 12 on 31 December 2025. What this means for you…
Hi all, We’d like to remind all TeamViewer 10 license holders that complimentary access to TeamViewer 15, granted as a courtesy following the end-of-life of TeamViewer 10, will end on December 31, 2025. What this means for you After December 31, 2025, access to TeamViewer 15 under this transitional arrangement will no…
What does Community have to do with success? More than you think - because to be better, we all need to be open to learn from those around us, both in the physical and online world. The path to improvement involves learning. Advancing each day requires stepping outside our comfort zones and expanding our knowledge beyond…